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PetSmart

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(4 Reviews)

28556 Telegraph Rd, Southfield, MI 48034

(248) 799-9155

CLOSED NOW
Today: 7:00 am - 9:00 pm
Tomorrow: 7:00 am - 9:00 pm
32
YEARS
IN BUSINESS
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General Info
PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Southfield PetSmart today!
Hours

Regular Hours

Brands
All Living Things, Authority, Grreat Choice, Marvel, Natural Choice, Simply Nourish, Top Fin, Top Paw, Top Wing, Toy Shoppe, Wellness
Payment method
amex, master card, visa, cash, discover
Location
Tel-Twelve Shopping Ctr
Neighborhood
Southfield
Categories
Pet Services, Pet Food, Pet Stores, Pet Training, Birds & Bird Supplies, Pet Grooming, Aquariums & Aquarium Supplies, Dog Training, Tropical Fish, Pet Sitting & Exercising Services
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Reviews

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joy.craig.5

06/12/2014

Overall
Worst Location

I've hate some if the worst experiences at this location from my pets being cut too short, to bad attitudes from employees and I will never go back there...they have a "pet satisfaction guarantee"'stating that if you don't like your pet they will make it right or it's free. Well, how do U "make it right" when you've cut my pet too short or crooked? Or if you've chopped the hair so badly til to "make it right" would be unsafe for the dog...I have more than one pet each with a different type of fur/hair and after giving them a chance with all 4, thinking perhaps I was being too picky, and the same result was experienced with each one, I decided to stop going! So I just say, buyer beware. I learned that they get their training on OUR pets, so you might get what you asked for, but more than likely you won't, so if getting your pet groomed and wanting it to look good isn't a concern for you, this location is perfect! And I won't even go into the attitude of some of the groomers or the fact that many of the services are a'la cart....Petco is where the my "pets go" now! I HATE petsmart tel twelve

Overall
Beware!!! Stay Away From Pet Smart

I took my dog for a gooming at Pet smart in Southfield, perfectly healthy with records to prove. I returned a few hours later to find his leg wobbling, once I returned home the condition worsen he began to walk like a seal and was unable to use his hind limbs. I called the groomer and asked if he had fell since I notice that he was loosing his balance she stated no. I rushed him to the Vet, later to find that my dog has suffered a slip disc in his back, neck and sustained a spinal swelling (stroke) due to the trauma. The specialist stated that the injury was either from a car hitting him or falling from a high place such as a grooming station. My dog had to have emergency surgery before he becomes completely paralyzed and I would have no choice but to euthanize. My cocker spaniel suffered trauma, comparable to a car hitting him from getting a shampoo and trim BEWARE !!!!!!!!! If you love your pet STAY AWAY FROM PET SMART!

Overall
Highly recommend Doggy Day camp and Hotel

Staff is friendly, love dogs -- the dogs clearly also love the staff. My dog absolutely loves going to Day Camp. Comes home tired and happy. The Pets Hotel is also a great. Even the cashiers are great. They are always happy, friendly and courteous. Brittany is the best!

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