Mr Mechanic Auto Service Center
24125 Telegraph Rd, Southfield, MI 48033
I randomly found Mr. Mechanic in a search online, but am glad I decided to bring my car in for a new muffler. Tony found out that the previous owner of my Toyota had jerry-rigged my exhaust system and it needed to be put back together. He showed me the mismatched parts and pieces, I have never seen anything like it. It was going to take longer than I expected, so he called a cab and gave me cab fare and had someone pick me up when the work was done. The price was fair and I trust his work.
I have been going to this location for years. Tony and his crew have always been upfront and honest. If they could not do the work, they gave good recommendations(transmission). Top notch work and people.
Thank you for the kind words.
I have used Mr Mechanic on several occasions. I found him by using this site. Initially I typed in Auto Repair & Service in Southfield, but because I work 8-5 M-F, I refined my search by adding saturday hours. This was a big convenience for me but the other selling point was that they provide you with a cab ride home or free towing. But they are honest and don't charge you for things you don't need. When my car cost too much to repair he referred me to a good dealership and is continuing to care for my new used car. I am actually referring a co-worker who is having a similar problem that Tony is fixing for me today.
Thank you for taking the time to write such a great review.
31 years in business obviously shows something. We have built our business on referrals, repeat customers and handshakes. On those rare occasions when a customer feels the need to lodge a complaint, we respond to their complaint because they deserve an answer. The only reviews we call out as fake are, well.......fake. We were going strong long before the the days of fake reviews and anonymous trolls and we will certainly outlast them.
Great and friendly service. In and out in a jiffy while doing great work. Will definitely be taking my vehicle back there.
Thank you and we look forward to assisting you in the future
Had front end work done on my Jeep. They charged three times more than what the job was worth. Also done work I did not authorize by replacing parts that did not need to be replaced. Now when I back out driveway and turn into the street, my Jeep makes loud thump now. Took jeep back, and manager tried to tell me it must have (the thump) been there all the time. IT WASN'T THERE BEFORE THEY WORKED ON IT!!!!
Interesting. If you were a real customer and that really happened, we would be very concerned.
II called Mr mechanic to get my rear brakes done and explained what's wrong he quoted me a decent quote so I creep ed my car up there . I had them look at my car and they was going for all the chips 100% more than they quoted me . I asked was it any way we could just get the car to stop and I can get the rest taken car of later when I have the money and they told me that was the only way to. so I decided to have a friend help me fix then come to find out they didn't even check all the brakes they was trying to replace parts that didn't really need changing . I'm just saying I know it's a business and they try to make money but it a customer was in a bad place they could have try to work something out so I feel I wouldn't recommend no one to there shop unless you wanna get bleed dry.
We don't know who you are but as a general statement, people are allowed to take all sorts of short-cuts working on their own vehicles in their own driveway.
EXCELLENT SERVICE. I RECOMMEND THIS PLACE TO ALL MY FRIENDS. THIS IS AN HONEST HARD WORKING COMPANY THAT DELIVERS TIP TOP SERVICE . I HAVE BEEN GOING HERE FOR AT LEAST FOUR YEARS FOR ROUTINE SERVICE AND EMERGENCY SERVICE--I HAVE ALWAYS BEEN IMPRESSED WITH THE STRAIGHT FORWARD EXPLANATIONS OF WORK TO BE DONE AND REASONABLE PRICES. WORK IS DEFINITELY DONE QUICKLY AND WELL. SUCH A BREATH OF FRESH AIR ! THANKS!
Thank you for such a wonderful review