Cooper's Movers & Storage
15300 W 8 Mile Rd, Southfield, MI 48075
Free Month of Storage
"A" Rating with the Better Business Bureau
Fax: (248) 504-5654
Full - Service Moving & Storage, Packing & Unpacking Services, Assembly & Disassembly
No coupons available
Don't do it...Moved back in June. When calling for my quote they asked where I was moving from and to where they also asked how many levels the home had and what floor I was on in my storage unit. They gave me a price for the hours knowing that information but failed to inform me that additional fees would be added to the price for them having to go to the second floor of the storage unit and for walking down a hall to get to the elevator even though they knew about them. Three items got broken two of which was glass and they offered me very little for. The third was a recliner accent chair that they decided to have fixed. They took two and a half months to come back and get the chair for it to be fixed and told me two times that they were coming to get it before they actually did (no call no show). Every time I have spoken with them regarding the chair even when they didn't show was because I called them. They don't call to tell you if they are not going to show up at a time they schedule. Now it is November and I still don't have my chair back. They say it's fixed and paid for but for some reason they are having a transportation issues getting it back to me (mind you they are a transportation company, that's what they do). They have scheduled three dates and times with me to drop it off all of which I have taken off work or arranged someone to be at the house and they never show they don't call to say that can't make it and they don't call to reschedule I don't talk to them until I call them. The lady who answers the phone has caught attitudes with me throughout this whole thing a few times and I swear today she hug up on me. I have requested to speak with the owner and I'm told he doesn't speak with customers she's refusing to let me speak with anyone but her and refuses to give me anyone else's number to call. Today November 22 I still do not have the chair that they broke back in June. I would recommend ANY other company over this one 100%.
EVERY GREAT COMPLIMENT ON HERE IS FAKE!!! THIS IS THE WORST MOVING COMPANY I HAVE EVER WORKED WITH!!! THEY ARE THIEVES, THEY QUOTED ME A FAIR PRICE TOLD ME THAT WAS GOING TO BE MY COST OR LESS AND THEN ARRIVED, PACKED OUR HOUSEHOLD ON THE TRUCK AND THEN REFUSED TO UNLOAD THE TRUCK UNTIL THEY RECEIVED ALMOST $500 MORE.
WE WERE ROBBED BY OUR OWN PEOPLE, WE CHOSE THIS COMPANY BECAUSE THEY WERE BLACK. WE TRY VERY HARD TO SUPPORT OUR PEOPLE IN BUSINESS. BUT WE WERE ROBBED, RAPED, HELD FOR HOSTAGE AND HAD TO PAY RANSOM!!! AND SADLY TAKEN TOTAL ADVANTAGE OF!!! WHATEVER YOU DO PLEASE DO NOT HIRE THIS COMPANY, I AM WARNING YOU HONESTLY AND SINCERELY....THEY ARE THIEVES AND ROBBERS!!! AND WILL TAKE YOU FOR YOUR LAST DIME OR TAKE YOUR PROPERTY.
ADHERE TO THE WARNING!!!!
I was quoted a reasonable price at 365.00 for four hours and they got the job done in four hours. The gentleman on the phone was very informing and professional. They placed my items in my new home the exact way I wanted them. They are very professional and I will be using them again. The men worked well together and go the job done and worked hard. I even gave the two men a 50$ tip for their hard work. Will be referring all my friends and family.
This is the worst experience I have ever had in my life. The owner is so unprofessional I think he may have completed 3rd grade the way he speaks. He has no clue expect for how to rip people off and how he is still in business I have no clue. They quoted me one price and gave me a bill for three times that amount and claimed because they brought on a third person that I had to pay for it. Not once did they notify me of this changing them out but just tell me when they handed me the bill and threatened to not take my stuff off the truck until I paid it. Believe me I will be taking this company to court and I device once again I advise please do not use this company and less you plan on giving money away for free.
Absolutely THE WORST!!!!
Cooper's UNprofessional Moving... don't I repeat DON'T hire this company!!!!
FIRST they quoted me $275 for the move...
THEN they BROKE the leg on my antique buffet and said it was already like that and called the leg weak... what do you expect when you place a 6 legged table on 2 legs.
NEXT they held my belonging hostage on the truck and wouldn't unload until I paid them $557.00. CASH ONLY.
FINALLY top everything off one of them asked if I was married or dating anyone.
Cooper's UNprofessional Moving... don't I repeat DON'T hire this company!!!
I USED COOPER'S MOVING AND THEY WERE REALLY GOOD! THEY WORKED FAST , WERE VERY HELPFUL I HAD A THREE MAN CREW THEY WERE REALLY GOOD. i WANT TO SAY THANK YOU FOR BEING SO PROFESSIONAL I WOULD DEFINITELY REFER MORE BUSINESS TO YOU GUYS! WHEN I MOVE AGAIN I WOULD DEFINITELY WOULD USE COOPER'S AGAIN!
DID AN EXCELLENT JOB! I WAS VERY PLEASED WITH THE WORK!
Thank You Bob and Andy.
Bob and Andy made a sad and difficult day much easier. The kindness and efficiency they displayed was above and beyond. I will / would recommend Coopers Moving to any of my family and friends. Thank you Bob and Andy and thank you coopers Moving.
WARNING, do not use this company!!! My estimate was for a 2-3 hr job. Two days later, I received a call stating I was misquoted and its actually $100 more. I accepted this since I would not have enough time to book someone else. First red flag.
My move started off great. The movers were on time and immediately started loading up. The owner kept calling the lead mover to check on their progress, which was a little wierd. This kept taking the mover away from the job. Please note, the movers could not get all of my items on the truck because their truck was too small. I had to move additional items myself. Once the truck was loaded, the lead mover stated he had to drive to another destination, at least 15 minutes away, to pick up cash from the owner and get gas. What?! They obviously were not prepared. There is no reason my move should be delayed due to them not being orepared!
The movers arrived at my destination 30 minutes after me, due to their money/gas stop. When they arrived, I had to speak with the owner at which time he informed me that I had to pay nearly $140 more than I was quoted. He tried to charge me for an additional 2 hrs for the movers drive home. When I initially reserved the move, I specifically inquired about this and was told I would not be charged for that. I explained this to Charles the owner and he began arguing with me. I would never had expected the owner to argue with the customer. I was told by the movers that the owner would not allow them to unload until I paid. We argued, going back and forth for nearly 30 minutes, further delaying the move. The movers could clearly see the owner was swindling me so they refused to withhold my furniture and unloaded my items. Horrible, horrible company!! Do not use!!!
I HAD LARRY N J.D. FROM COOPERS MOVE ME ON MAY 20TH. BOTH MEN WERE SO PROFESSIONAL AND KIND. LARRY ACTUALLY FOUND MONEY IN MY DRESSER DRAWER THAT I HAD EMPTIED. HE GAVE IT TO ME. WHAT AN HONEST MAN. THEY BOTH WORKED SO HARD. THEY HAD TO PUT ALL MY BELONGS IN A POD BECAUSE I AM MOVING TO FLORIDA. I NEVER THOUGHT THEY WOULD GET IT ALL IN. THEY DID A TERRIFIC JOB. I WOULD RECOMMEND THIS COMPANY TO ALL. THESE GUYS WERE TERRIFIC. THANK YOU LARRY N J.D.. MARSHA
My first contact with Coopers Moving was great. I was provided a quote within minutes of my inquiry. The movers were on time, professional and efficient. However after the move the billing didn't match the quote. I inquired about the bill via several phone calls and emails. This went on for more than a week. I finally gave up and chalked it up as a lost. I just wanted others to b aware.
COOPERS MOVERS IS HANDS DOWN THE BEST!!! MOVERS WERE ON TIME, AND DID A PROFESSIONAL JOB OF MOVING MY FURNITURE. GREAT GUYS WHO WERE COURTEOUS, KIND, HONEST AND VERY VERY HARD WORKING! I DONT KNOW HOW THESE GUYS WORK AS HARD AS THEY DO EVERYDAY BUT MY HATS OFF TO THEM!! VERY KNOWLEDGEABLE, I HAD SOME HEAVY, DIFFICULT PIECES, AND THE TWO MOVERS DIDNT EVEN FLINCH! I AM VERY IMPRESSED WITH THEIR WORK, AND THE WHOLE COOPERS MOVERS COMPANY OVERALL! THANKS A LOT GUYS, AND KEEP UP THE GREAT WORK!
I am very pleased with the service that was provided to me by Cooper's Movers. The men showed up on time and quickly got the ball rolling with my move. They were very kind, hard working, and professional. They padded all my furniture in moving blankets to prevent any damages, which i really liked. I have a lot of nice, but heavy furniture and even more steps at my house. They were energetic and go getters throughout the entire move. Come bill time, there were no surprises, this is a very honest company! Thank you to the whole Cooper's Moving Crew!