I sent my boys to Mrs Simmons for Segment 1 and 2 and our experience was amazing. Mrs Simmons was very patient and professional. She made sure that my boys were prepared for the road test upon completion of the courses. I definitely recommend Alpine.
He gave good pointers and was very respectful about it. He was very professional, I definitely would recommend to a friend.
DO NOT WASTE YOUR MONEY! This was a horrible experience! Rob Wolchek needs to have someone go under cover and put Steve, (the rude instructor) in The Hall Of Shame! Doesn't introduce himself. I heard him make a phone call and leave his name. Otherwise, we wouldn't know it. His instructions are vague on the parking test. During the road test, he was rude, annoyed when asked questions. My son went through the whole road test, with 1 mistake, and failed. To top it off, we didn't know my son failed until we got out of the car thinking we were going to get signed paperwork only to be told "I'm going to my office, finishing paperwork, going to Target, then going home". I asked if my son should follow him to get his signed paper, and he gave me a stupid look and said "no, your son failed". I'm frustrated, irritated, and pisst off! He told me to come back in 24 hours and pay another $30.00. Fox 2 News, PLEASE DO AN INVESTIGATION. They are ripping people off.
Rip off, do yourself a favor GO SOMEWHERE ELSE! !! Too many testing going on I felt they wanted not to pass people so you have to reschedule, what a joke!! The tester was a snot!
I had the worst ever experience there with my daughter. Steve (I think that was his name... he never even introduced himself...) was incredibly rude. He talked to my daughter as if she was five years old. He told her that if she had a question, she could ask him. But when she asked a simple question just to clarify something about the parking section, he answered her very rudely. My daughter is a good driver and was very well prepared for her road test. Parking was a iffy, especially parallel parking. However, she technically passed the parking portion (which was first). But because her parking "just wasn't good enough", HE DID NOT EVEN LET HER GO ON THE ROAD. I paid $45 dollars for LITERALLY 5 MINUTES of a "road test" that my daughter did not even get to technically complete. I would never in a million years recommend this company to another young driver. This is the most ridiculous thing I have ever experienced, and I can't believe how unprofessionally they handle driving tests.
I read the other reviews. Yes. I agree that he didn't introduce himself and didn't talk much, but I felt very comfortable with him while taking the road test. He talks least and just what is needed. He just 'tells' where the lady called Judy , with whom I took the test twice, she 'yells'. Steve didn't behave like an examiner but a cool co driver. I don't think a casual chit chat is necessary for a driving test. And so I am giving him all stars.
My daughter took her road test this past Tuesday. If Steve (I think this was the examiner's name. He didn't introduce himself and his signature on the certificate is illegible.) does your exam, don't expect much explanation. So a heads up: after he mumbles "Go get in the car and pull around back" and you find him standing amidst a bunch of cones, what you're supposed to do is pull up to the line painted on the ground at his feet. Then listen carefully, there's some sort of explanation as to how to proceed with the parking section of your test. During the road portion of her test, he was a little easier to understand, but again, not much there by way of personality. While he offered to answer questions, his answers are muttered, condescending and rude. My daughter passed her test, but it was only because she was able to anticipate what was required and is a decent driver, because it seemed "Steve" was trying to fail her the moment he took her paperwork and cash.
I took my road test at Kinnie's today, and the instructor (Steve, I think, he didn't even introduce himself) completely made me feel like I was inconveniencing him by coming in for my test. He didn't explain anything on the parking section and acted like I was stupid when I didn't know what to do or what lines to approach. Although I passed, he was extremely rude while on the road and despite him saying that he would answer any questions during the drive, when I asked one he replied with a condescending remark under his breath that didn't answer my question. Even though I walked out with a certificate, I'm still feeling extremely bothered by how I was treated today.
Instructor is arrogant and rude and didn't give my driver an idea where he was turning then raised his voice at my son, then I stepped in and called him out on it..he needs more patience and why are the parent going on the ride really?! I've recommended this place 3 times..NEVER AGAIN! Steve needs some more hands on with new drivers!
The examiner was quite distracting while I was driving. He complains a lot even about the least imperfection of an examinee's driving skills which really made me panic, even forget to turn the wheel. It is hard to focus.