This was by far the worse moving experience I' ve ever had. I rated 2 stars only because of the workers that came. Lawerence and Alvin. They were very hard working and courteous. The experience with management was horrible. When asked to express my concerns with management I was told that Management did not speak with customers., The move was prearranged more than a week in advance. I told Charles (apparently a supervisor) that the move included the moving of a full size pool table. I reinterated that pool table was full sized and extrememly heavy. I was assured that it could be done. I was told that the move required 2 movers and 3-3 1/2 hours. I was quoted a price of $380-$415 for the entire 3 bedroom home move. Of the total price, $60 was the cost of moving the pool table. I also arranged to use their storage facility for a cost of $125/mo for at leaast 6 months. When the movers arrived, they indicated that they could not move pool table and that another man was needed. We I contacted the office, i was told that the pool table couldnt be moved until 4 days later for an additional cost of $338 as it would be considered a second move. Needless to say the police had to be called as they were refusing to honor the original quote and were instructed by Charles to drive off before police arrived taking my belongings to their storage facility.. I then used my vehicle to prevent them from leaving before police arrived . After police mediation, my belongings were transported to different storage facility that had nothing to do with this company. I was charged $547 rather than the quoted amount. At this point I was so frustrated that I paid what they asked. I will now have to hired another moving company to move the pool table, refrigerator, and other articles that could not be moved because THE TRUCK WAS TOO SMALL. I would never ever recommend this company to anyone. Not only did they lose my future business they also lost a storage unit fee for several months. BAD BAD BUSINESS PRACTICE
Supreme Moving did a great job with my recent move. On the day of the move we were a little behind getting things ready but they took apart our beds…
I am extremely dissatisfied with the services provided by Citizens Moving Company. I found the company through a Craigslist posting, noticing the good rates and services offered. For peace of mind and less stress, I hired them to move me from one city to another. In turn, the experience turned out to be a nightmare! Nothing that was quoted verbally during the initial reservation or via email confirmation was done during the move. Many of my things were left at the starting location due to the moving truck being too small to accommodate everything in my household, which were all items listed during the initial reservation. The manager was very unprofessional and provided little accommodation to the situation. Also, there were several hidden fees that were hand written onto the contract after it was signed, towards the end of the move at the destination location. My furniture was damaged and lost. Overall, I felt scammed. I do not recommend this company to anyone...beware!!
I wanted to let you know how pleased I was with my moving experience. Wali, DeJuan and Anthony did an outstanding job with everything. They were very careful to protect my property and very careful not hit any walls moving things out of the old house and into the new house. They were professional, courteous and polite. They are extremely hard workers and worked very efficiently. I never heard any negative comments or any unpleasant conversation. It amazed me how hard and long they worked with so few and so short breaks. They worked their mealtime into the moving time and never missed a beat. I was sure I would end up with damaged property and a big bill. I chose your company not only because of the reputation you seem to hold but also because of the fair price you charged. I received an excellent value with your company and want you to know what great workers you employ.
I hired Cooper's Moving & Storage, on a leap of faith despite the reviews I read I believe to each its own and depending on the satisfaction of the move is based upon the items you are moving. I was very detail with the office staff I spoke to and they recommended an estimator to come to my home because I was moving from a 3500 sq ft home into a 3900 sq ft home. The gentleman who did the visual Charles was very polite and professional I book services on the spot with a 5 men crew 2 trucks my moved would have been $2,500.00 based upon that I was happy. The day of moving services the gentlemen came to work they had all the material I requested and they were professional as well and just took care of my items. Wali, Rob G, DeJuan, Chuck, and Alvin...Thank you this move was excellent thank you!
This moving company did a great job moving me out and, putting my stuff in there storage in Nov. I have been trying to get my things out if this storage for the last 3 weeks and now it's time for me to move into my new place but I can't get my items out due to them not paying there storage bill at Michigan Storage Centers. I have tried calling up there but there phones are disconnected and I also waited for them with 3 other woman 3 weeks ago for about 2 hours waiting to enter our storage but they never came. I pay $90 a month for storage here and Cooper's Moving has fell to pay there storage fee. Others have already went to the news about this company and I think I'll be calling next. For the most part Tori in the office is a sweetheart and I feel sorry for her.
I am very pleased with my move that took place on Saturday, Jan 14, 2014 the crew came a little behind expected arrival time but they called me throughout the day with expected arrival time I was schedule 2-4 pm they got here by 5 pm my move was completed by 8 pm these guys were really humping to get my items loaded and unload within my estimate I had a slight damage to my wall, but hey if I was moving the same thing would have occur, the gentlemen quickly apologize toward me to procedure in regards of damages but I was fine because its just a wall I was painting anyway!!! Thank You Cooper's Moving & Storage, INC. I greatly appreciate my crew as well *Wali Chuck & Dejuan
This company is the best, their employes ( movers) are very hard working, very professional with your belongings,and do Not waste any time getting the move done. I had Larry and Lawrence as movers yesterday, the moved my mothers whole home from upstairs to the basement,then drove to my sisters and moved her also bring it to all one place and they were amazing, very hard working, kind considerate of your stuff, wrapping everything so nothing gets scratched of broken... I have used this company in the past and then also excellent work. Great company, very trust worthy very professional ... Very please highly recommend ... Thank you again.... Cindy Battisti....
Our family was thoroughly pleased with the three fine professionals you arranged to help us move our elderly mother and mother-in-law, today. Christopher Martin displayed natural leadership skills and all three men: Christopher, Andy and Wally were extremely careful in their packaging, moving and their communications were clear. They successfully moved all that we asked them to and showed genuine concern for our needs. We know you will send them our thanks for a job well done. We will definitely recommend your company to our friends in the future. Thanks,Ellen, Ed, Tammy, Aaron, Dahlia and Harvey
Hello,I recently used Cooper's Movers to do two moves in one day. My movers were Larry, Anderson and Justin. They were completely professional, efficient and they got job done in no time...and we had a lot of stuff. After being screwed in the past by movers who "lolly-gagged" I would definitely refer this service to friends. As a woman, trying to find good movers is like trying to find a good mechanic. You never know when someone's going to try to get over on you. Cooper's is definitely someone a woman, or anyone for that matter, can trust with their business.
What could have been a nightmare turned out to be a god send. This company i found on craigslist and automatically jumped cause of the price. i was apprehensive at first cause its from craigslist but the staff reassured me that all moving companies have posted online to draw in more clientele. I was asked to give an inventory if i wanted to get a estimate and i did. The move was completed on a rainy saturday and the guys did great. these guys wrapped my furniture and set my crib up for my newborn. I recommend these respectful movers to anybody. There worth the risk