What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
28300 Northwestern HwySouthfield, MI 48034
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I bought my first new car from Avis last week. I was kind of apprehensive about my first lease but after I talked to Frank C. the first time, he gave me a number of options and time to mull the vehicle choice over. I landed on a new Focus and it is a thing of beauty. I didn't realize until I was sitting down with finance that I qualified for a Ford incentive because I'm a recent college grad and then I got another rebate for the Focus. That extra bit of money really helped with the overall price. I never felt pushed one way or another on a specific car or lease vs. buy. All the paperwork was explained to me, even the more ordinary things that I was unfamiliar with. My experience actually at the dealership was good and my car is great. On a street full of dealerships, I'd definitely recommend Avis Ford for anyone in the market.
This is my first Toyota. I leased the 2014 RAV4 and I love it. I always had a regular size vehicle and I was worried that the RAV4 would be hard to get in and out of parking spots, but it is really easy. The steering has great performance when in a tight area. It runs smooth and I cannot even tell the vehicle is running. The seats are very comfortable. The interior layout looks and feels luxurious. Plenty of room. One of the nicest vehicles I've ever been in. Dean Jarrell helped me select this vehicle for my new family and I. He is so nice, friendly and very patient. It is rare to find someone who truly puts the needs and interest of their customers first. I highly recommend him to my friends and family.
Amazing shop, will bend over backwards for you, great customer service. I am surprised by the bad comments on here when I could not have asked for better customer service. I did not feel cheated especially when I noticed their licenses posted on their walls. My insurance company was the reason for all my delays. They pay your deductible and they ended up paying for a dent on the side of my car once I spoke to the manager. The manager fights to get new parts put into your car from the dealership rather than used ones. This is a great working crew and I will always bring my car back to them. I was referred here and I will continue to refer them to my friends and family.
I have used Mr Mechanic on several occasions. I found him by using this site. Initially I typed in Auto Repair & Service in Southfield, but because I work 8-5 M-F, I refined my search by adding saturday hours. This was a big convenience for me but the other selling point was that they provide you with a cab ride home or free towing. But they are honest and don't charge you for things you don't need. When my car cost too much to repair he referred me to a good dealership and is continuing to care for my new used car. I am actually referring a co-worker who is having a similar problem that Tony is fixing for me today.
I randomly found Mr. Mechanic in a search online, but am glad I decided to bring my car in for a new muffler. Tony found out that the previous owner of my Toyota had jerry-rigged my exhaust system and it needed to be put back together. He showed me the mismatched parts and pieces, I have never seen anything like it. It was going to take longer than I expected, so he called a cab and gave me cab fare and had someone pick me up when the work was done. The price was fair and I trust his work.
31 years in business obviously shows something. We have built our business on referrals, repeat customers and handshakes. On those rare occasions when a customer feels the need to lodge a complaint, we respond to their complaint because they deserve an answer. The only reviews we call out as fake are, well.......fake. We were going strong long before the the days of fake reviews and anonymous trolls and we will certainly outlast them.
I received Excellent Service!! FIVE STARS!! I had my brakes done there and saved almost $100 compared to a couple shops down the road, And I got treated better as well. Some places talk down to women, but everything was shown to and explained to me beforehand with respect! And they are not "high pressure" like some places. I will return with my other car and tell my friends and family!
Wow! Now that's a deal! I want to wish a happy Labor Day to the folks at the shop as they got me road-ready for the holiday weekend and luckily found a severe leak during their safety inspection. A previous shop had supposedly fixed it. Glad I got it fixed today instead of breaking down 200 miles from home on a Holiday and having to get towed back!! Thanks again and God Bless You!!!!!!!!
Excellent Service!! FIVE STARS!! I had my brakes done there and saved almost $100 compared to a couple shops down the road, and I got treated better as well. Some places talk down to women, but everything was shown to and explained to me beforehand with respect! And they are not "high pressure" like some places. I will return with my other car!
I just bought my 4th car from this dealership.I recommend them highly. They were completely price price competitve. They spent a ton of time explaining the car and it's features and the vehicle was delivered in perfect condition. The sales and service staff were knowledgable and courteous. They even followed up with calls and emails to make sure I was satisfied
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.