Dr. Earp has been my doctor for about 10 years now, I remember him being a compassionate dr. who, at one time, truly seemed to care about his patients, but I don't think I've personally seen him since 2011, so I can't really comment on whether he is still a caring and compassionate doctor. My appointments always seem to get rescheduled with the PA, Rudy, and, though, Rudy is great, I would like to see the actual dr. sometime. This year I actually got an appointment with Dr. Earp, but had to reschedule with Rudy because, a week before my appointment, Dr. Earp decided to go on vacation. Anyway, the reason for my bad review is the terrible staff, they're rude and unpleasant to deal with. When I call to make an appointment, I get put on hold for what seems like forever, there have been instances when the front office staff have hung up on me several times, and don't even apologize when I call back and complain. The nurses/medical assistants in the back rarely smile, and I usually feel like my presence there is inconveniencing them (it makes me feel very uncomfortable). I received a call from one of the staff members to call them back about some medical results, I called back and left a message telling them to call my cell phone, but have yet to receive a call back from them, and it's been about a week already.Also, most dr's offices will send a courtesy call to remind of appointments, this office does not; they used to give reminder calls, but seem to have stopped when they added their $50 no show charge (hmmm, how convenient for them). I'm beginning to think Dr. Earp cares more about making money than caring for his patients.
2632 Broadway St Ste 401nSan Antonio, TX 78215
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I already said I love DR. Lopez and everyone on staff is very nice. I did have some scheduling difficulties at the time of my surgeryi. I have and will continue to recommend him to anyone who needs some work done.
Dr. Lopez and his staff are caring, compassionate very knowledgeable in their field. They were consistently available whenever I needed them. Based on the care and treatment I received I would feel comfortable recommending Dr Lopez to friends and family.
Dr. Lopez is very personable and is attentive. He listens wells to your concerns and always provides you with options and scenarios that can help. I have been seeing Dr. Lopez for what I think is 2 years but could be more, and I plan to come back for many more.
Dr Lopez has been exceptional throughout my process before and after surgery! He explained everything in detail as to what to expect and there were no surprises. I highly recommend Dr. Lopez for the incredible work he has done for me. I am very pleased! Thank you for making my experience the best!
Awesome staff and Dr Lopez is the best surgeon- takes his time at every consult never makes me fell rushed or pushy into anything
Muy amable las muchachas Pero en especial una que se llama Sylvia, nos ayudo mucho- y el dr nos esplico todo muy bien! Un 100+ para el dr lopez
Always a pleasant experience! Dr. Lopez always demonstrates a high level of patient care and his staff is cheerful and easy to work with!
Dr Lopez and his staff are without a doubt the best San Antonio and beyond has to offer. I highly recommend them.
Before surgery, I was given all the information and medications to assure a successful result. I believe because of this, my down time and healing time was minimal. The staff are always friendly and Dr. Lopez takes such good care of his patients. Little things like a post-op shampoo at a salon are what makes him such a thoughtful, caring and professional Doctor.