I have been required to use All Major Appliance by the extended warranty company NSI protection plus (warren tech) I purchased at SIANO appliance. Terrible customer service, did not follow through on appointment made through warranty company, and All major cancelled the appointment. I called to confirm the appointment (had already confirmed through warranty company) and All Major said they had cancelled it 2 days before and did not notify me. Said i would have to call the warranty company to reschedule again. Inefficient cycle of calls, appointments making , seems as though they do not want to honor the warranty work they are being paid to do.
The negative experience others have expressed has not been mine. I've used them for a number of appliances over the years, very honest and reliable, and they got the job done.
Had the same problem with Jennifer as Theresa J. Very rude and did not know how to talk to employees
They wouldn't know customer service if it was right in front of them, complete joke, if in Memphis DO NOT USE THEM!!!!
I have used them in the last couple of years on my stove, refrigerator, dishwasher and washing machine...no complaints..they get it done. Especially if you have a Best Buy or whatever warranty with it they work great..
steer clear! Ive been waiting almost a month for repairwork to be completed on my dryer ! unacceptable!!!!