What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Outstanding honest, trusted professionals.No other place to go......and I have tried a great many here in Metro Memphis over the last 35 years.
One of my employees had an accident in a ford van and Glen's charged 125.00 to tow van 4.7 miles to shop. Then attempted to charge be $2200-2500.00 to repair a van that is 11 years old. When I told them "no thanks" I was charged 70.00 to look at it and $50 to move it into the shop. CASH ONLY BUSINESS.I paid $65.00 to Jacks Towing to have van towed back to Memphis (20 plus miles) where repairs will be 1/3 what Glens attempted to charge. TOTAL RIP OFF MAKING MONEY OFF ACCIDENT VICTIMS THROUGH THE SOUTHAVEN POLICE DEPT!
I had my heater/defroster fan short out and leave me with no heat and icy windows on the coldest day yet this yearI took the car to Sandys and on the same day they replaced the motor and resistor block and did it fast and very reasonably. FastCourteousReasonableThanks
What a great place to bring your older cars and trucks. They have kept my wife and I going for years! They can diagnose the problems, they know how to fix anything and their prices are reasonable. We feel so blessed to have found an HONEST car repair shop! CCB
Be carefully with these people! I would not recommend based on my experience. I have a company car and I went in for oil change and tire rotation. They used an expensive oil without my authorization or my company authorization, They just took it up on themselves because it is more expensive! What really aggravated me was that they tried to put on new wiper blade when I just changed them myself two weeks prior. When I questioned them why they wanted to change the wiper blades their respond was that they had approval from my company to changed them because they had no record they change them before. When I called my company the representative for our company told me that the their employee told him that I requested new wiper blade. TOTAL LIE! Be cautious they are only interested in taking your money!I will not go back!!!
I love that this place is family owned. we heard about them from a friend about 4 years ago and have went to them every since. they are honest and reliable. wouldn't go anywhere else.
I took my h3 hummer to Christian brothers because my sunroof was leaking sometime this past summer they wanted to charge me 800 dollar to fix it and get the water out I said no thanks just unstop the roof and I'll do the rest my uncle could do the rest the problem was suppose to be fix and now I'm having the same problems I would not recommend anyone use them beware please check with someone else bad service....!!!!!!!!!!
I just had one of the best experiences ever with an auto shop! We have a Nissan Quest and it started making a terrible squealing noise when we started it. One of our neighbors told us it was the drive belt. I called our local Nissan dealership and got an estimate to replace the belt. I was told they were really busy and we would have to leave the van all day.... Then I remembered seeing Christian Brothers Automotive on Goodman Rd and decided to give them a call. Their quote was about $50 less and Tim asked me to bring it on down before they got really busy. Hubby and I hopped in the van and took it to Christian Bros... They pulled it right in and were finished in about 30 minutes and saved us money to boot. While in the waiting room I listened to other customers and everyone was more than pleased with the service. I'll be telling all my friends and neighbors about this great experience! Christian Bros. will be our 'go to' auto shop from now on... What a nice way to start our weekend!
STAY AWAY!! The absolute worse! I took my car to get the window repaired because it wouldn't roll up or down. They had me spend $165 on a part they had to order. Once it arrived and they attempted to install it I was told something else was wrong and they didn't need the part after all. This part was nonrefundable so I was out of $165. They were like oh well. Yeah but you misdiagnosed my car!
I was passing through Southaven a week ago and had problems with my 74 Porsche 914. When I called, they said they would look at it and try to fix the problem, but no promises, very honest. They did a great job, were not satisfied till it was perfect. Tony the mechanic, who did not want to be a Porsche expert, came in at 5 am to make it perfect. I drove another 900 miles, purred like a kitten.For their work, honesty, attention to detail, I would highly recommend them.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.