I ordered this chair while being in a hospital bed. It came incomplete without the back bar. I was told when I called them the manager throws them out. I was told that they don't give them because one person out of all our customers had an incident. I was also told that that's how it is. I was told that it doesn't have an effect on the chair. So therefore the manufacturer who made it I guess shouldn't have put it on there. I will have to return this chair and find another one somewhere else.
The Inogen One G4 is amazing. Thank you Inogen for making my life better for me and my family. The G4 is very mobile.
Office Mgr. was rude, she placed blame on the customer, and wouldn't take responsibility. She over talked the customer, to push her words, and not care at the least what the customer had to say, and or the customers feelings. It was her way, or no way.
DO NOT USE!!! Nothing but billing mistakes and BS!!!
Beware! You should shop around.