United States Stove Co
227 Industrial Park Blvd, South Pittsburg, TN 37380
TollFree: (800) 750-2723
United States Stove Company
Parking: Lot, Free
Wheelchair Accessible: Yes
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Oh no...I did not realise Breckwell was part of United States Stove Co. and I missed these reviews...I spent a fortune on my stove and installation...and have been WAITING AND WAITING to have this defective stove repaired under warranty...I live in TX, and evidently it was wired backwards on top of the power button and auger do not work, and there are several other things...I can see I am going to need to take heavier action...Buyer Beware...You don't have Warranty on your unit...until you provide pictures of all sorts...because even though I was told by their Service Tech that my unit was wired backwards...they will tell you unless it is installed tp their perfection...you may not have a warranty. My contractor was Top Notch...he even talked with their Tech. Support to make sure the installation was perfect...it costs me over $10,000 for the stove and installation, as my home did not have a chimney etc...My warranty expires this month...and even though they have told me I am already in the system...now I can see, I best not trust that statement. I am in TX and winter is almost over here...and I have NEVER BEEN ABLE TO USE MY BRECKWELL SPC50! I can't even get it to start! Buyer Beware!
After three months the stove will not work and after three weeks the company is still dragging their feet and the stove does not work. Meanwhile, I'm spending more money on my heating bill than I have in 9 years.........I miss my wood stove! If the company would only stand behind their product.
Purchase at your own risk, the company is of no help.
They only get one star because I HAD to leave one.
Obviously they can delete their reviews as I put one up a year ago.
This Company DOES NOT stand behind their product.
Yes they will sent you COUNTLESS replacement parts, enough you can build a whole entire stove. But yours still won't work. No matter how many times they send out a SERVICE TECH to work on the junk they sell. Once your year warrentee is up, then you can pay over and over for the same crap they have sent you a million times.
THEIR PRODUCTS are JUNK!!