Wow,what a refreshing feeling to have top quality service from of all things a cab company. Right off from the start I was shocked to hear a friendly voice on the phone ready to take my order with speed and accuracy, only to have the cleanest cab I ever saw pull up as the cab was pulling up my phone rang and turns out it was the dispatcher telling me my car had arrived...I was floored by the fact with everyone I had spoken with had manners. Off I go into a cab and I was again refreshed by finding out that the driver knew the city so well he actually saved me about six bucks on my usual ride with my now old taxi company ...Philadelphia Taxi Company will always get great referrals by me
Lost my phone in a cab last night picked up from El Vez to 21st and Mt Vernon. I tried calling a few cab company and only one male dispatcher from Liberty was very helpful. He not only took my info down, but offered a couple of other suggestions. I hope that it will help, but don't think I will see it again. I hope someone riding a cab and found an iPhone with a crack screen will turn it in to the driver and driver turn it in too.
I call a cab every day and they are at my house in 10 minutes even on the weekends when I go out I never wait. This past week we had a foot of snow and they sent a cab out with no problem. My friends tried different cab companies in the city that day when it was snowing and they never answered the phone Capital answered and sent the cab out to them. GREAT SERVICE. I will never use any one but them.
When I was in labour I called victory to drive me to the nearby hospital. The dispatcher was very calming, and understanding. They quickly sent their nearest cab to my door. The driver was extremely nice, he helped me into the car and got me to the emergency lobby very quickly. He even waited by my side to make sure everything was ok. I am very greatful that this company exists!
Awesome service!!! BY far the most professional service out there with outstanding knowledge of all this city has to offer. The drivers are also very friendly and had no problem accepting my debit card for payment,unlike the other companies out there who force me to go to an ATM. I had a great experience from start to finish and have made them my only call for a ride
AWESOME CAB SERVICE drivers and dispatches are always polite,cabs are clean, i take a cab everyday to work never had a bad experience yet. They are always on time,only 1 time i had to wait 10 mins but it was raining very heavy so totally understandable, This is my only cab co. Give them a try you will not be disappointed wonderful cab co !!!
BEST COMPANY I EVER CALLED THEY HAVE GREAT CUSTOMER SERVICE THEY ALSO HAVE VERY CLEAN CABS THE DRIVERS ARE WELL MAINTAINCED N CLEAN VERY FRIENDLY AND ARE ALWAYS ON TIME EVERYTIME I MAKE A RESERVATION !!!!! THEY HAVE THE BEST PRICES IS PHILADELPHIA !!!! IF YOU CALL ANY CAB CALL THESE GUYS THESE PEOPLE ARE THE BEST
I lost my iPhone in a yellow cab on new years eve. With the help of yellow cab and especially their honest driver, Mohammed Sacker, my phone was returned in 48 hours. Amazing individual, outstanding customer service and resorted faith in humanity. Thank you!
Talked to Karen about service from Wills Eye to NJ, she is a real doll. Called today for transport, cab arrived 8 mins. after dispatch, clean and one of the nicest drivers ever. My 76 yr. old mother felt safe and secure! Thank you so much....
Great service and cab company. The day dispatchers are the owners and treat you as friends with respect. If there is ever a problem they always fix it fast and take care of you. 5 stars for THE best taxi service in Philadelphia.