Manager and front desk are unprofessional.I had a guest from out of the country who has no state ID and only her passport. She enjoyed her time and later the representative said if she was going to stay longer in order to not pay the $15.00 fee she can sign up for a 2 week trial. Early Monday I requested a trial for her. They say she can work out and fill the paperwork later. At the end they mention that since she has no state ID they can’t issue her a trial. Yet they also didn’t charge us. Later that week we had been able to get in; I explained that she was only visiting for a week and I was not trying to sneak her inside at any point. On Saturday I paid for her; I was confused, but still paid which btw was taken care of as soon as she walked in. Later the front desk guy asked how much longer she would be here. Tomorrow is her last day. We had been going to the gym daily. He says “OK’ and moves on.When asked how much longer she would be staying, both my friend and understood that she would come in tomorrow with no cost. All verbal. I walk in, show my barcode and she is beside me. I say “we ok?” He says “Ok”. I walk her through the front. 15 mins. later the individual and his manager come to me accusing me of sneaking her inside and that I need to pay or there will be consequences. I always pay my gym dues and here these two thugs threaten me, I say "I am not looking for trouble" I even apologized and say I can pay her dues.This is embarrassing despite the gym being empty. It was unprofessional, and I hope they don’t solve all their problems by confrontation. I paid and as I speak to them, they were foolish and have the audacity to explain to me that the statement yesterday was misinterpreted stating that they meant I could pay for 2 days and she can stay here a week. When none of this was spoken. Today was my longest conversation with any LA fitness employee as I'm usually left alone and they do their required work which I’m appreciative for.-Doug
10. Vibe Class
5885 SW 73rd StSouth Miami, FL 33143
I've never sweat so much in my life. The trainers push you and keep you motivated. Best work out EVER!