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I was involved in an accident and was in need of a new pair of glasses. I was seen by Dr Knotry and his staff and treated with kindness and respect. I was able to wait the same day of my appointment while they cut temporary lenses for glasses. This allowed me the ability to see while I waited for my progressive lenses. They placed a rush on my new glasses which I had in just a few days. When I went to pay for my new glasses they indicated it would be no charge. They said after what I had been through it was the least they could do. Lisa and her staff are very friendly and competent. I would recommend Vision Plus because of their compassion to anyone that is in need of eye care services. Tom and Barb Sapelak
I was having a difficult time finding a new eye doctor. The few places my insurance covered did not have very good reviews & I was close to just paying for everything myself. I decided to drive a bit further & give Dr. Kontry at Vision Plus a try after talking with them on the phone. The staff is friendly & competent, the Doctor was right on time, & they cut many of the lenses right there in the office. They were reasonably priced & even were able to use my old frames since I was getting 2 pair, one for distance & one for up close. They didn't attempt to push any extras on to my bill. I told them what I wanted, they asked about a few other preferences, but didn't do the hard sale approach. How refreshing. Walking out with your glasses in hand is pretty satisfying too! I will be going back next year.
My husband sat on my glasses and they broke in half. I called vision plus where i got them and Lisa pulled my file and told me my frames were covered under the frame warranty. They would be replaced at no charge . Lisa ordered overnight service and the next day i had my glasses back. Great service as always. Thank-you
Great service & great selection. I have been going here for years and numerous of my friends drive a great distance (over 10 miles) and pass numerous other eye glass places to come here too. Thanks for keeping me fashionable ladies and keep up the great job. No wonder you are a MULTI-YEAR winner of best Eye Care in the area!
The doctor is great but the staff is rude and incompetent. When we were picking out glasses, all four women were sitting behind the counter. After we finally found a pair we sat there staring at them waiting for them to help us and nothing. Then they tried to sell us a different, more expensive lenses and we asked what was the difference and they couldn't give us a clear answer. THEN after that, there was a dispute over the quote they gave us. All in all, great doctor, DREADFUL SERVICE. I am never going back their and neither is my friend. Ridiculous.
Phone: (248) 437-7600
Address: 22371 Pontiac Trl, South Lyon, MI 48178