I stopped by around 9:30 am. The first thing I noticed was the washers were about two dollars more expensive then other laundry mats in the surrounding areas. I started loading my laundry and the attendant says to me how many blankets you have? Do you have more then one blanket o say yes mind you after I had already loaded the washer I picked out. She says why don't you use this bigger one which cost more money so I took my stuff out of that washer to put it in the one she chose for me. Then i start loading my other cloths in a regular washer and i know i had more cloths then i could fit in a single washer (my intentions was to use three) Anyways the attedant comes up to me again and says i dont think all those cloths are gonna fit in one washer. I said are you kidding me i know how to do laundry i have no intentions of sticking them all in one so she backs off and my daughter comes in and I start to tell her what happens and the attendant comes over again and tries to tell my daughter that she wasn't trying to tell me how to do my laundry that she didnt want me to overload the machine. I am 46 years old ive done laundry on a weekly basis for many years i am not stupid nor did i think i had stupid written on my forehead. I was very offended by her and her actions. I didn't need a class on how to wash my cloths I just wanted to wash my cloths! I will never spend another penny in that place!!! Very rude and disrespectful people!!
I want to make sure and give this place what they deserve! I accidently posted 5 stars previously and meant fornit to be 1 star. This place is AWFUL. The staff is rude, rude, rude! I had the awful misfortune of talking to Becky who also says She is the owner. I have a hard time believing an owner of a business would be that nasty. The place is also filthy and way overpriced.
Awfull.Staff rude.Air is kept off on hot days. Dryers overheat.. old machines. Rude owner..
Facilities work well. Unfortunately it is not cost effective to use them. Price per lb to drop off is 1.25 per lb that is way too costly.
Made the mistake of going in when the owner was working. What an unpleasant, nasty witch. Too bad somebody with a personality doesn't buy this place. Time for me to invest in a washer and dryer so I don't have to put up with that.
it is a shame that this is the only laundromat in South Lyon.Employees are very rude, they watch annoying soap operas even when you ask them to change it to anything but that!The doors do not swing, so you set your basket down, open door, pick up basket, very bad for handicap people!It costs at least 25.00 to do 3 loads, no centrifuge to spin excess water, so takes FOREVER to dry!!!I now drive to Brighton, will never go there again, wish someone would open another in the area, these people are clueless about customer service and most for your $$!!!