I've bought several computers that were either built or sold by EC Computers and have always come back because of their professional expertise and good service. Good advice, honesty, and reasonable prices are another hallmark of EC.
I telecommute and when my laptop died I panicked. I was referred to Seattle Laptop by a computer repair business located more than an hour's drive outside Seattle. The techs at SL were able to get me in the next morning and I had my laptop back the same day. I understand why people anywhere near Seattle come here and I will again if anything goes wrong in the future.
Seattle Laptop has consistently provided me with great service and I highly recommend them! My Laptop literally took a "CRASH" at the airport, falling and hitting the floor. Seattle Laptop took it in in the morning, they diagnosed the problem; called me promptly; I agreed with their recommendation and they fixed it within 5 hours. Today, they replaced an original powercord for my laptop at half-price the office stores sell it for. They are authentic, competent, human
dig the staff, very helpful repairing my keyboard over 5 times, cuz my cockatoo is a laptop destroyer! (I think she's contacting her posse back in Malaysia when I'm not home!)
I've been using Seattle Laptop for years - that THEY ARE THE BEST. I had a problem with the laptop - they fixed it in 24 hours charging LESS than they had estimated. The computer wouldn't take power - thought I'd lost it. These guys saved my life.
Thank you for your work and customer-friendly experience.
I stripped the screws in my laptop trying to replace the battery. Brought it in, and he said he could fix it on the spot, no charge. And he let me rummage through his spare screw box for a replacement.
EC Computers is a a recent great find for myself! I am so glad and relieved to find a resource close to home who is so knowledgable, efficient, has such high customer service and high integrity. My interactions with them have left me with great trust in their services. I've tried to utilize other computer support in the Burien/Normandy Park/Des Moines area and have been highly disappointed in their lack of response, lack of knowledge and poor customer service. Not so with EC Computers! They will have all my business in the future and I recommend them to all my friends
Took both my computers to Ace 1 and few years ago and have been a happy customer since. I'd happily refer anyone having computer related problems to them.