What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
2150 Stephenson HwyTroy, MI 48083
From Business: We earn your business by gaining your trust at Auto and Truck Repair. We've been your local automotive and heavy truck repair center since 1997.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Hands down - excellent service! Post-accident is a stressful time for anyone, but my experience at J & M helped relieve some of the stress. Warm reception from Vicky on the phone and once I walked in the door. Kevin gave a very honest estimate of the work that needed to be done, took into consideration my budget/needs, and went above and beyond to help me get back on the road. Definitely recommend J & M!
Horrible dealer. Called to make sure they had a used car in stock because I was driving 70 miles to see it. They assured me car was there. Got there no car, but they would gladly sell me something else for $8000 more. Do not waste your time here.They are rude, arrogant and believe that there time is more valuable than their customers. They are very dishonest. If you need a Lincoln go to Crest.
I've always dreaded taking my car to a mechanic because I was worried that they were going to rip me off. My friend told me about Revive Auto, and said they were the most reliable honest auto repair shop he has ever been to, so I thought I might as well give them a chance since my check engine light was on and I was in desperate need for a oil change.I arrived at Revive Auto around 10am, there was 2 people being serviced when I walked in, but right when I walked it I was helped immediately which was a pleasant surprise considering you usually have to wait forever at mechanic shops. I told the mechanic that helped me all my issues and he said no worries he will take a look at it asap. within 30 minutes, I had received my oil change and a answer to my check engine light. It was nothing more then a silly clogged air filter. They could have told me it was anything, but they were honest and it made me feel comfortable to use them from that moment on.From that day I've used them for all my auto needs. I went in 2 weeks ago for a flat tire, received 4 brand new tired $80 cheaper then Discount & Belle Tire!!! I didn't even know they could come cheaper then that!They also accept foreign and luxury cars. my dad takes his Lexus and my moms Cadillac in there because he said they are the only ones he trusts with his babies.So if your looking for a good honest auto repair shop, Revive Auto is the ONLY place I would recommend to my friends and Family. If you want good honest advice and you want quality work done on your car or truck then revive is where you go!
These guys truly are first class!!! IN my 46 years of owning a car and many repairs on all my vehicles...I've never had such efficient expertise with auto repairs as Revive Auto Repair in Troy gives you!! I will always go back to these guys for my car issues!!! Thank-you Nick and company...YOU ARE THE BEST!!!
Horrible. I took my MKS to Troy and was initially told it was the timing belt. Later they told me it may not be covered by warranty and that I needed to pay for them to drop my engine to see. I talked to several friends who told me I'd be at the mercy of the dealership if I did that. Friends that use and are very happy at Varsity Lincoln advised I take it there. I did and they told me it was the timing chain, and fixed it. Varsity said it was under warranty. I am a single female, and many male friends feel Troy may have been trying to take advantage of that.
Most honest place around! Take all of my cars there! They never try to sell me things I don't need.
Lincoln of Troy has decided to take me, one of their customers, to small claims court based on a mistake made by their service department when handling recall repairs on my 2013 MKZ.They installed a part on my vehicle without checking warranty coverage (or lack thereof) and are now trying to hold me accountable for a $387.97 bill which Lincoln Motor Company will not reimburse their dealership for. (This is over a cup-holder latch, mind you)They did not call me for authorization to install the part… They did not quote me for cost…After repeated requests (as recent as yesterday) for them to provide documentation showing I agreed to the repair, I have yet to receive anything…A mistake has been made by them, whether intentional or not I have yet to determine.I tried everything in my power to work with the dealership by offering the part back, trying to speak with the owner, etc. This all proved to be a waste of time. After waiting two weeks to speak with the owner of Lincoln of Troy and having him promise me a call back he did not follow through. Complete incompetence from the service writer all the way up to the owner and they will be held accountable.As of yesterday I received a letter that I am being sued. I am not intimidated by this at all.I have talked to other Lincoln service managers and all agree this was a mistake made by Lincoln of Troy. I have been a customer of theirs for over a year and a half, servicing my car there on numerous occasions.I will update this review after the court date. I am not happy. I will not sit quietly on this.
Find a real shop don't waste your time with this place totally screwed my family and friends vehicles over. They do not stand behind what they do or what they are hired to do. I will never go back there and I suggest the same for everyone else.
They took more than six tries and over a year to rebuild my transmission. Each time the vehicle broke down within two weeks. For the last six months, they agreed to provide a rental car,. I am now being pursued by Hertz because Auto Authority stiffed them for the last part of the bill. A collection agency has shown me documentation where they have not paid the bill even though AA claims they did. AA tells the collection agent that I need to take them to court if I want them to pay. They also received payment for this from thier insurance company filing a warranty claim. I will take their advice a contact local consumer advocated and our attorney.
I made a 9a.m. appt for an oil change & tire rotation. They told me it would take 45min. After 2 hours I asked what was taking so long and they went on about employees running late and calling in sick. They were very unprofessional and didn't even care they caused me any inconvenience. I won't use them again.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.