Great customer service, good quality products. Looking forward to doing business again Real soon! THANKS
So I went to this place at about 1010am today 12/31/15 and was estimated $245 because my Samsung had a blown power supply board. Not knowing a thing about power supply board price I told a guy Jorge to work on it. I went home and searched online and what I found out was horrible. A brand new power supply board for this tv was $100. I immediately went back to this shop and guess what I found? My 1 yr old Samsung tv was vertically placed on the concrete floor. I asked Jorge about the status of my tv and he said he placed it there so he can take out a box and place it in there. Mind you the location where my tv was placed at the sun was hitting it luckily it was summer. As I placed my tv on the back of my trunk I noticed three major scratches on the screen. When I confronted Jorge about the scratches he tried to blame it on me. I remember Jorge was looking at the screen to see if there were any Scratches or damage to the screen. Wen I asked for the owners name Jorge refused to provide me with his name. When I asked Jorge for his name he refused to provide that to me until I threatened him to report the shop better business bureau which I am still planning on doing. I finally got the name of the owner and attempted to call him but the number I was given was disconnected. I have NEVER ever encountered a shop with this magnitude of i professionalism and poor handling on highly price of televisions. I will be speaking with the owner on Monday and I will write another review with the outcome.
best prices. bought a tv from them and save about half of what I was going to spend in best buy thank you guy for the great deal
horrible business practices. they charge you upfront for the service call and for the parts needed . and back in august of 2015 i am still waiting . the tech never returns your call and marco the owner does nothing to return your calls but to have his daughters say that he is not in the office. this place is a total scam
Took our Panasonic 50" plasma TV for repairs and they promised to have it fixed in a few days. Days turned into weeks, then months, as they claimed to have it needed sent to a specialist in Santa Monica. In the end, it was never repaired due to lack of experience, skills, and parts, obviously. It was returned without the original speak installed on top of that. Went back to get the speaker and forgot to pack the screws, as well. In addition, it came back with a few scratches/scrapes on the frame of the TV. We took it to the manufacturers service office and it was fixed within 2 days and inexpensively. I would NEVER take anything there again nor refer their services to anyone ever.v