33 R H L Blvd, South Charleston, WV 25309
Such a joke! The male answering the phone was very unprofessional; couldn't care less about customer service. I had to try to keep his attention to make the appointment. Wanted a threading appointment for my daughters eyebrows. I was told they no longer had threaders. They only had wax and sugar. We opted to try the sugar and the person providing the service seemed to hate her job and had an attitude. She made my daughter feel very self conscious and sad about her acne. The woman even talked about my daughter to other employees by whispering in their ears when she walked to the back to get the sugar. We know this because they both looked right over at my daughter and she noticed it. Worst experience ever! The person providing the service was very unprofessional, NOT friendly at all and shouldn't be doing the work if she hates it so much. We WILL NOT ever be going back again. Do not waste your time and money here. I spent all evening trying to build my daughter's confidence back up.
Horrible customer service. French gel manicure was sloppy and uneven. And when I called to complain lady on the phone said she was too busy to listen to me complain and hung up on me. I asked for a 36.00 deluxe pedicure and I got a 42.00 pedicure because she did a callous treatment without asking and then when I went to pay said tough that it was done and I had to pay for it. Save your money and go somewhere else. So much for my Mother's Day treat. More like a nightmare.