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Craddock's Express Oil & Lube

Map & Directions
(2 Reviews)

534 3rd Ave, South Charleston, WV 25303

(304) 744-0877

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 3:00 pm
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BBB Rating
A+
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Hours

Regular Hours

Services/Products
  • Oil Change
Payment method
discover, all major credit cards, mastercard, amex, visa
AKA

Express Oil Change LLC

Express Oil Change & Service Center

Categories
Auto Oil & Lube, Auto Repair & Service, Automotive Tune Up Service
Other Information

Wheelchair Accessible: Yes

Parking: Street, Lot

Services: Oil Change

Reviews

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ragman4

10/07/2011

Overall
To stay away. I went to get my...

To stay away. I went to get my oil changed. I had been there before and they did ask what oil I wanted and they wrote it down. Since this time they did not ask me anything about my vehicle I assumed they had me in a computer system. The attendant put 5/20 oil in it and my car needs at least 15/40. when I asked him why he put that he said that is the oil my car takes. I tried to explain to him it was not and he pressed that it was the recommended weight. so I showed him the car's manuel that even says not to go below 5/30. H e informed my he didn't have his glasses so he could not see that. So needless to say the customer service isn't very good as they feel they will do what hey want assuming you know nothing about your vehicles condition or where and how it will be used.

tcraddock

03/31/2009

Overall
best service ever

I had the greatest experience today. These guys went beyond and above customer service. And for once I didnt feel like I was some stupid woman getting taken advantage of. I will never go anywere else. I would recomend there service to anyone who wants to feel appreciated for taking care of there vehicle .



Thanks, Craddocks