Our rental experience with Enterprise on Shelbourne Road in Burlington was exceptional! The reservation process was smooth, and when I called the day before, they confirmed our plans. Their service included pick up at our hotel, and they were prompt. Best of all, the entire staff was delightful, friendly, even showing interest in our travel plans and offering restaurant tips! We highly recommend this company for your car rental, and we are now devoted Enterprise customers!
Ashley runs a tight ship here, has you in/out in literally minutes!! Even on a friday. Friendly, courteous,professionals. I wouldnt rent anywhere else.Thank you Ashley & staff on Williston Rd. Vermont
Left our vehicle here instead of airport. Opted for detail cleaning. Upon return driver side mirror was damaged. After 2 weeks of calling we have been ignored by local office.
Great experience. Super friendly staff. They didn't have the car we requested so they upgraded us to a better car. We were a few minutes late returning the car and the extra day charge was waved. Would absolutely rent from here again.
Great service with these guys . Rented a car for a month and after hearing what I was using it for (really short commutes), gave me a free upgrade for the whole month. Service was prompt and helpful. They are able to pick you up at a deli nearby the airport and seem more than happy to do so - will also drop you off on the day you fly out.
I didn't have the best experience, but the company was willing to try to work with me to make me happy.
Have been client for a long number of years. Thank you for your great service. The Jeep I just rented while at BTV was a great car, worked well, but wish it cost less since I can not expense for work. Have you thought about a possible marking plan you can provide - when renting and changing to an expense account or corporate client charge a higher $ rate - but - when coming from MY pocket - meaning DADDY is paying for rental car using personal funds - charge a $ lesser rate - supply clients a "top secret password" that tips National Car Rental car is being paid by personal funds, and charge less? Want me to beta test this program?
I fly in and out of Burlington Airport a couple of times a year when I'm coming to Vermont to visit my family, and I have been extremely impressed with the improvements they've made over the past few years. The new terminal, where Jet Blue has their terminals is very nice. It's always spotlessly clean, light, and pleasant. They have a viewing tower in the main terminal where the tower used to be, and you can go in and watch the planes take off and land. You can also see the runway from the restaurant. Luggage always comes out quickly and the staff has always been great. The only reason I'm not giving it 5 stars is that my luggage has turned up wet on a couple of occasions (but it's been several years since that's happened).