What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1891 Williston RdSouth Burlington, VT 05403
From Business: Let Maaco Collision Repair & Auto Painting, turn the car you drive back into the car you love. As America’s #1 bodyshop, Maaco Collision Repair & Auto Painting ar…
1675 Shelburne RdSouth Burlington, VT 05403
From Business: Direct Auto Body, Inc of South Burlington, VT is an auto repair shop that provides quality auto body repair service for all makes and models. We specialize in col…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
My dealership experience at Shearer Acura has been nothing short of spectacular! The entire process, from my initial visit to explore and test drive some cars, to the negotiation process, to the delivery of my new car, to post sale follow up has been a very satisfying journey. The business philosophy at Shearer Acura, and their attention to the customer's need, is on par with the brand name and reputation that Acura holds.Robert Ross, the Acura Brand Specialist I worked directly with, is a terrific asset to the dealership. Shearer Acura should be privileged to have someone who is professional and provides excellent customer service. Also, Larry Michael, Bob Scheck and Sales Manager Mark Benoit were a pleasure to deal with as well. If there is a common denominator with these gentlemen mentioned, it is their commitment to customer satisfaction, and their drive to be the best dealership in the Burlington area.I went into the negotiation process with a clear target on the sale price. When Robert Ross mentioned that he will come in with an aggressive price, I thought to myself, "This is Vermont. How aggressive can it possibly be?" Much to my chagrin, his price was right on target. Since I was there to negotiate anyway, we went back and forth a few times, and concluded with a price that I was extremely satisfied with (not to mention some much needed accessories that were thrown into the deal). And the best part, it only took about 40 minutes to close the deal. Overall, the negotiation process was truly painless, and there was no pressure from Robert to accept an offer or to commit in buying. Once we exchanged a literal and proverbial handshake to seal the deal, I was off on my merry way. No collateral, no deposit required... just a proverbial handshake. Robert Ross took care of the rest. He is a consummate professional.The next day, I took delivery of the car. There was no need for waiting around at the dealership. Robert set up an appointment, and all that was required on my end was signing financial documents. Speaking of which, there was no pressure from the finance manager to buy extended warranties or paint protection products. Before Robert sent me off with my new car, he explained everything I needed to know about the car, including some key technological features. He even hung around to ensure that my cellphone was properly paired to the car. I spent about 45 minutes at the dealership before I drove my new car home.This was my fifth time dealing with a car purchase. The car buying experience with Shearer Acura was by far, the most pleasant, stress free, and rewarding experience to date. I would not hesitate to buy another car from Shearer Acura, just to get a taste of the dealership experience again.As for post sales follow up, Robert Ross has done an admirable job to keep me assured. As a new car owner, there are undoubtedly streams of questions and curiosities. And believe me, I had many. Robert has addressed all of my concerns with a great deal of patience.
I feel like I'm in the twilight zone here--Did not end up buying a car from this dealership, although I was close. I had a nice salesman and found a car I really liked. My credit is iffy (lots of student loans), so I got financing through my local bank. My loan officer was the person who pointed out to me that the '06 Rabbit I was about to purchase was nearly 2k over book value. When I brought this to the attention of the dealership they said they would not reduce the price, and that used cars are basically worth what people will pay for them. Instead, I purchased a '07 Jetta from Noyes VW in Keene NH for nearly 2k below book value. Cars may be worth what people pay for them, but I wasn't going to jeopardize my credit buying a car with an inflated value. Very happy with my Jetta and the Keene dealership. I will be bringing the Jetta for Burlington for service, hopefully that will work out well.
Today was the first time I ever went to Midas. I was met by Larry Michael the service manager the moment I walked in the door. I explained what I needed and Larry had a mechanic check it out. I was given an estimate of the work that was way over my head but Larry worked with me, got me a Midas credit card and arranged things so that everything I needed to pass inspection was completed within my price range. They even took me shopping while I waited for my car to be done. Everyone I dealt with was just awesome. The South Burlington office has top notch employees. Today was my first visit but I have now found the place I will always go to for everything. Thanks to Larry and all of the South Burlington staff for a wonderful experience.
I was very impressed with the Sales Manager. I spent thirty minutes on the phone with him and bought my new Audi at the conclusion of the conversation. I received what I consider to be a fair price for my trade-in and a fair price for the new auto. They were extremely knowledgeable and helpful when I picked the new Audi up a few days later. All in all buying the car was an easy experience handled in a most professional manner. I would buy another car from them in a minute and will recommend them and the dealership to my friends.
They were great! I got into a fender bender and Chris (the owner) was great about everything from handling the insurance company to saving me some money. He had my car fixed in a week - and it was over a holiday weekend! He was quick with communication, quick with service, everything. He comes off a little harsh at first, but I loved his straightforward, no bullshit attitude. I would highly recommend them for any car maintenance.
I purchased my Chevy Cruze from Shearer Chevrolet a few months ago, and it needed some work today. Stacy, Peter, and Dan went above and beyond, providing me with an excellent customer service experience. Thank you so much and I will gladly recommend others to Shearer. Thanks again!
I have had the best ever experience with Freedom Nissan. I worked with Tim Alvira and Mort Shapiro. Those guys are in the right place. They do their job perfectly and treat their clients as VIP. I'm happy with my new Nissan Rouge and definitely gonna come back for another car.
Excellent experience from beginning to end, from the minute I walked in they were very friendly, helpful and accommodating. At the time of purchase, the paperwork was handled efficiently and we were off and running. We couldn't have asked for a better experience.
One of the most honest dealerships I have ever been to. The sales men there were very informative, and very helpful with finding a car for me. However, unlike most salesmen, these guys weren't pushy at all, and they listened to what I wanted to explain to them.
I had an awesome experience with the guys at the Midas a few weeks ago. The mechanics did all they could to help and work with me to make sure I could afford the work that needed to be done to my car. Big thanks guys, I’ll definitely recommend you all.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.