I would never recommend this dealership. Everything was. Great until I had to deal with the finance guy about a refund. After leaving him at least four messages and never receiving a reply, I finally contacted Nissan myself and found after 2 months of waiting for a refund he never cancelled an extended warranty. After the manager straightened it out I waited another month and when I called Nissan again they said they sent the dealers the check weeks before. It took going down there and confronting them personally to get my money back. Steer clear of this place. I do want to thank.the service manager who I was connected with. accidentally. Even though it wasn't his issue he went out of his way to help me out and apologize for the inconvenience. A sorry from the finance guy might have helped.
We recently purchased a 2008 Ford Escape from Tony, at the Alba Auto Group in Ohio. We saw the vehicle listed on eBay and proceeded to make contact. The tricky part, is that we are in Rhode Island, so we needed to rely on Tony's expertise since we could only view the car through the internet and FaceTime. Tony was extremely accommodating, answering all of our questions, along with having great communication. We were satisfied, and completed the purchase of this car with Tony. He also scheduled the shipment of the car and not only was it shipped within 4 days, the price for the shipping was really reasonable. We highly recommend The Alba Auto Group, and especially Tony, to purchase any vehicle, whether your in Ohio, or elsewhere. Check them out! Thank you, Gina
I just purchased a 2008 Honda Odyssey EXL with all options from 1st Class Imports. My family and i are from Mobile AL so we had to have the van transported. I am beyond satisfied with the whole "online purchase" experience. Sales person was very nice and courteous, helped us with tons of questions we had since we are a first time buyer. Arranged transportation and got us in touch with shipping driver, everyting to a T was exactly as we expected. My kids and my wife love the van, it's gourgeous and is clean like new, although with 3 kids it sure isn't going to last :) 1st Class Imports is a great company that realy does their job right. I would recommend them to friends and family. Thank you guys!
I traveled from Erie Painesville. I am 19 years old with no credit. I visited many dealers in Erie Pa. and no one want to deal with me. I found World Auto Network on Craig list. When I called 1st I spoke to Mike. He asked me about my job and many financial questions. He promised me that he will work hard for me. I filled a credit application on there web page. And I email him documents needed. And I was approved for a car loan next day by their Credit Union. The rate was low, the monthly payment was reasonable and the down payment was minimum. When I got to the dealer the staff was courteous and friendly. Every one was working. I new then why I was approved.
Was in the market for a car for my daughter for over a year of searching most Internet sites and kept getting the same results. Looked good on line, not so much in person. Finally found this dealership which is quite a ways outside my search radius but they had a few nice looking vehicles on their lot, and offered a free Carfax on the website. I live 3 hours from this dealership but decided to take the trip, and I was glad I did. The car was everything promised, and they worked with me on the price. It was a great buying experience for my wife and I, and I would recommend anyone to try this dealership out. You won't be disappointed.
My husband and I traveled from Detroit Michigan to look at BMW X5 for ourselves. We Called Mike before and decided to see if BMW X5 was in our future. Mike directed us to there web page to fill credit application on line. we where approved. Having bought and leased many, many cars, I can say this was one of the most pleasant buying experiences ever. The care, level of professionalism, and overall friendly service made this dealership stand head and shoulders above the rest. I encourage folks looking for a true luxury car to come to World Auto Network and talk with these folks. I would highly recommend.
My husband and myself could not be more pleased with the service - everyone at the dealership was more than friendly - they even went above the necessary kindness. We returned for three days before making our decision. Even when our salesman- Ted - was not there, the other salesmen offered to help us but assured us that Ted would still get any credit. Ted was the best salesman I've encountered - and believe me I've met my share - he did not pressure us in any way. I would refer anyone there without any qualms I was extremely pleased with Spitzer
I wanted a car for my wife as a xmas gift. i was already preapproved and wanted to get a car for myself as well. i called Montrose an got Johnny and told what i wanted and was told its possible. After a few emails we met that weekend. i was never in a hurry but after being accepted was very excited because i never financed 2 at one time. Johnny was an outstanding sales person for someone i never met and would truely return again. Thw funance and sales manager were very accommodating when i mention about the tires. Truely good salespeople.
recientemente compre una suv en masters auto sales y el trato que me dieron fue exelente, la vendedora me provello toda la informacion nesesaria sobre financiamiento,detalles sobre el vehiculo y lo bueno detodo fue en mi idioma, espanol...mi recomendacion como cliente de master auto sales es que toda persona que necesite un auto y tiene problemas en obtener uno, vengan y visiten a master auto sales,porque ellos pueden ayudarlos... Sinceramente Marcos Vega
I want to thank Masters Auto Sales For the services and the vehicule they provided me. I was looking for financing and was turned down in couple places until i was reffered to Masters. they did not let me down and delivered exactly what i was looking for with in my budget for downpayment and monthly payment. I would like to thank Vivian and John for the hard work they put in this transaction...........keep up the good work :)................. LaChera Benning