Customer service by the reception is is terrible ! She is rude and makes it feel like she is doing you a favor by answering a question . Also stood at the desk waiting for receptionist and nail tech came up there and looked at me as if she was there to help me. I asked if I could schedule an appointment and she turned around and started talking to the manager about someone's nails and walked away! I enjoy the environment and came there today as I loved this salon years ago when they were smaller. They need new receptionist that knows what profession customer service is and nail techs that appreciate you coming to they're salon.
904 E Jefferson BlvdSouth Bend, IN 46617
From Business: A beautiful new wellness facility in downtown South Bend offering you a variety of massage therapies, reflexology, nail services, yoga, waxing and facials. For al…
BEWARE - THIS BUSINESS IS NO LONGER CK NAILS (C as in ABC), it is OK Nails! O as in LMNOP. Same address, same phone number. Same sign (except the C is now an O). They knew I had a gift certificate from CK Nails and did not tell me until halfway through my pedicure that they would not honor the it. My friend bought it when it was CK Nails. Which was good for 6 months. They should have told me BEFORE I started my pedicure! They should have put a sign up in the window announcing this. They lost any future business I would have given them!
LOVE this place...very relaxing and never get rushed out the door.Also feel comfortable because the staff is fluent in English and no language barrier in communication.
Best nail spa used to be the best around. Unfortunately in the past year or so tbey have been on a decline. The manager does not listen to the customers, they have lost staff, and there is just an obvious disconnect between the staff and customers. I have not been back for a while.
I have been going here since they open their doors only had one bad experience but it was fixed! This is the only place that I've gone since they opened my parents even got me a can certificate to get a pedicure done for my birthday I'm there just about every two weeks for a fill on my fingernails the staff is very friendly and helpful I have also gotten my eyebrows wax there
Great place!! I came in today and was immediately seated (unlike the place by Martins). My nails look amazing and people have already pointed out how great they look. The cost was not bad at all and I will be going back.
Absolutely wonderful! The atmosphere is great, the staff is very friendly! Oh and did I mention I love my highlights?!
I've been seeing my nail tech Donna for many years and have gone with her from 2 different nail salons. What I love is this place is it so clean and peaceful. Donna takes her time and does such a good job. English is everyone's first language and there is no miscommunication. This is business is still in it's beginning stage and still growing. Let's support the team and keep it going!
Love this salon. Donna, the owner, is an excellent nail tech with creative skills unmatched in this area! Prices are very reasonable and the salon has convenient hours! Can't go wrong at Nature's Nails!
This salon is closed and has been remodeled by the new owner....see reviews for Nature's Nail Salon. It is excellent.