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        (574) 234-1716Visit WebsiteMap & Directions5021 W Western AveSouth Bend, IN 46619Write a Review

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        fatema.withamcischke

        09/21/2013

        Overall

        I order a hugh order from them all the time because I have a household of 8. Every time I go there my order gets screwed up! I act polite as always and get my order screwed up again. The manager on Western Avenue apologizes but never compensates me for my whole order, instead he offers to replace very little. This last time I get cold disgusting fries that have been sitting under the warmer for a while I'm sure, don't get all of my Mc Doubles, went in polite to get it fixed,,the employee trys to give me medium fries instead of large like I ordered, I tell her and she questions me so I offered the receipt. Then I get home and there are no pickles on two of my Mc Doubles and 1 pickle on another two. I call the manager and he says he will replace only 2 of Mc Doubles instead of all 4. Not acceptable! Bad customer service, poor drive thru...and I will start going to burger King since they get my order right all the time and never give me crap. I hate being treated like I'm trying to scam them. I'm sure some people try to get free food and act like idiots when their order does get screwed up. Nope not me, polite all the time because I worked for fast food in the past and have even worked for Mc donalds as a teenager.

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        linsweav

        01/24/2012

        Provided by Superpages
        Overall

        So completely disappointed with the customer service at this location. It took the cashier 5 minutes to hand me my cup. I could understand if it was busy, but the drive through and the inside area were empty. The cashier was too busy with her conversation with a coworker about her boyfriend to take my order, then didn't bother to give me my drink cup when all I ordered was a large drink to go.

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        bmstsms

        11/20/2011

        Overall
        Never right

        Yhe worst drive thru service ever, always something missing

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        Details

        Phone: (574) 234-1716

        Address: 5021 W Western Ave, South Bend, IN 46619

        Website: http://www.mcdonalds.com

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald's remains committed to following the data and science with safety as our top priority. In response to the CDC's guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald's remains committed to following the data and science with safety as our top priority. In response to the CDC's guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Email
        Payment method
        amex, cash, discover, master card, visa, apple pay
        Price Range
        $
        AKA

        McDonald's US

        Other Links

        http://www.mcdonalds.com

        https://www.mcdonalds.com/us/en-us/location/in/south-bend/5021-western-avenue/3206.html?cid=RF:YXT:RoN::Clicks

        http://www.mcstate.com/3206

        https://www.mcdonalds.com

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Good For Family: Yes

        Good For Groups: Yes

        Cuisines: Burgers, American, Take Out, Hot Dogs, Fast Food

        Good for Kids: Yes

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