Ichiban Golden Dragon
1733 S Bend Ave, South Bend, IN 46637
My fiance and I have been eating here for going on a year now and we thought it was great ... at first.
We live outside of where they deliver, but we didn't mind spending the extra money on some items to get it delivered to us. We always tipped them graciously since they delivered so far and the food was always great. Then they started not appreciating our business..
We ordered from them probably 2-3 times a week and always ordered the exact same thing, maybe add some sweet and sour chicken here and there. Eventually, regardless of our business and tips, they didn't pay attention to the fact that we simply didn't want carrots in our food and started taking close to 2 hours to deliver to us instead of the usual 45 minutes. They would get our orders wrong repeatedly, even when my fiance just went to pick it up himself.
Tonight, we ordered $45 worth of food and a tip only to get sick. The sushi was spoiled, the gravy was spoiled, and some of the chicken was also spoiled. We tried to return the food with the receipt only to get the cops called on us and turned away. They also have a child working in the building preparing food and wielding knives in order to prepare the sushi, which the cop and the restaurant blatantly disregarded.
Needless to say, we will never be eating here again after getting so sick and being treated so poorly in this one night.
The foods good, the drivers are cool, but the lady who answers the phone is flat out RUDE!!! If they find someone else to answer the phone I wouldn't mind calling more often. Not to mention she is horrible with English and has told me the wrong prices before.
She isn't rude sometimes she gets frustrated but she is tring to help many people at a time. She speaks loud and fast. I promise she is not tring to be rude.