This is the McDonald's from hell. This is where all the stupidest people in South Bend obviously work!This group of evil - are the rudest, most inefficient, dumbest people on the face of the earth. It seems every time I go there early in the morning they do not have their act together and there are not people manning the windows - plus they are incredibly rude every single time! I complained to the manager and now I completely understand why it gets the McDonald's from hell award. This McDonald's is staffed by some of the trashiest people in this area plus the manager herself is uneducated trash. Clearly she has no standards nor does the facility or the staff. The food is stale and old! The employees are rude than rude! Customer service does not exist here!Save yourself a headache - go anywhere else - any other McDonald's in the area and you will get a much better experience! Because management doesn't get it and are down right stupid themselves it reflects on the whole facility! There are no standards here! They are not attempting anything quality. Trash Management begets trash behavior. Stay away! This is the McDonald's from hell staffed by evil people...0 rating in my estimation. Stay away!
THIS IS WHAT MY BOX LOOKED LIKE WHEN I TOOK THE SANDWICH OUT OF THE BOX! IT WAS A PHILLY BEEF SUB!! THAT'S ALOT OF GREASE OIL WHATEVER IT IS! AND WE HAD TWO OF THEM THEY BOTH LOOK THAT WAY! DON'T EAT AT RALLY'S ON WESTERN 5 OUT OF 6 TIMES WE HAVE HAD TO GO BACK BECAUSE THEY MESSED THE ORDER UP. THE PLACE NEEDS TO BE SHUT DOWN. I RATE THIS RALLYS A - 10
I was just at the Lincoln Way West location and I was not impressed. I walked in the and place was a mess and all the tables in the dining room were dirty. I ordered Sweet Tea and when I went to fill my cup the tea dispenser was either not working properly or nearly empty. I mentioned it to the manager on duty but he acted like he wasn't too with it. The food was great but wish the place had been cleaner.
Will never ordered a 30 dollar mail this place again I ordered the rideau tacos burrito tacos and they gave me the wrong stuff then I called and they didn't even working until the fall
Disappointing mediocre, highly processed, less than nutritious, never lives up to commercials... A long wait for an overrated less than authentic artificial product.
Rude people, slow service, bad food, unreliable. Always out of what you ask for, shake machine is off, no fries made etc. Terrible place.
I order a hugh order from them all the time because I have a household of 8. Every time I go there my order gets screwed up! I act polite as always and get my order screwed up again. The manager on Western Avenue apologizes but never compensates me for my whole order, instead he offers to replace very little. This last time I get cold disgusting fries that have been sitting under the warmer for a while I'm sure, don't get all of my Mc Doubles, went in polite to get it fixed,,the employee trys to give me medium fries instead of large like I ordered, I tell her and she questions me so I offered the receipt. Then I get home and there are no pickles on two of my Mc Doubles and 1 pickle on another two. I call the manager and he says he will replace only 2 of Mc Doubles instead of all 4. Not acceptable! Bad customer service, poor drive thru...and I will start going to burger King since they get my order right all the time and never give me crap. I hate being treated like I'm trying to scam them. I'm sure some people try to get free food and act like idiots when their order does get screwed up. Nope not me, polite all the time because I worked for fast food in the past and have even worked for Mc donalds as a teenager.