Mossy Oak Fence
24540 State Road 46, Sorrento, FL 32776
The owner Shane Miller was very professional and has years of experience which offers unique and beautiful fence designs. His crew was very nice and went the extra mile to meet our needs. Mossy has access to the highest quality and largest wood mill in Florida that only sells large volume companies. I interviewed 4 other fence companies and they used smaller in width and thinner boards and only 4X4 post at the same price or within a couple hundred dollars to Mossy Co. I would highly recommend Mossy Oak Fence. Do your homework before choosing.
"Very professional. Answered all my questions. The fence looks incredibly beautiful. The fence was done completely custom made and i have received many compliments from friends and neighbors. Add to that the price was great. After the installation i had a representative coming back to my property to make sure the installation was done properly. Great company!"
Ernie came out to do an estimate, on the recommendation of a contractor friend of mine. Super nice guy, seemed eager to get to work , and at that point I figured we'd have a new fence in a few weeks. Really felt like it would be a open and shut job, since I wasn't shopping the job, would have paid anything they estimated me at, and just pretty much wanted to get a new fence up so I could move on to working on other things with my new house. They have become impossible since I got the estimate and become impossible to contact. After getting back in touch I was told I'd have to drive 45 minutes away to sign papers etc. Not sure why, but all other home repairs and upgrade work I've ever done I was always able to do the paperwork via email, postal mail, and with the contractor. 4 months later I still don't have a fence and don't know who to use since the only good recommendation I got sucked so much.
Forget it. Go somewhere else. Shane came out and measured and sent a quote. Good sales presentation. Signed the contract and went downhill from there. They never called about the installation date, so I called and they said it would be the next day. I travel for work and told them that was unacceptable. They came the next week and brought the wrong post for the fence then when I called the office Shane says well it;s just something we have to work out. So a one day installation turned into two. Then they had to come back and correct some of the pickets that were installed wrong. Trim work that should have been istalled originally wasn't. After about 5 complete trips they were done. Then billed my credit card without a final walk through from anyone. I have had two other fences done in the past from different companies in a different state and this was the worst experiences I have had.
Go somewhere else. Initiated contact February 7. Signed the proposal March 19. Work was scheduled for the morning of April 9. They arrived at 1:30 in the afternoon. The work was left ALMOST finished. I was missing several caps to go on top of the posts. One post still without a cap. Mossy Oak was to schedule the inspection - but they never did. They started charging me interest since I wasn't going to pay the bill until the job was done - but finally paid it just to avoid future interest. I'll have to put the cap on that last post myself and will have to arrange inspection myself. The product is fine, customer service is very poor.
03/24/2011Provided by Citysearch -
Great price, compared to others out there (I got about 10 other estimates.) Quality cypress was used, unlike all the other companies and the panels you buy at Home Depot, which are pine and not nearly as durable. Speedy work too.
The mechanisms they use on the gates are cumbersome though, ask to see them before they install.
Also it looks like my ground may have settled where the gate was installed, it's only been a few months and my gate won't shut. I have tried numerous times to contact them to fix it, it's been 2 weeks and still no one has showed up. Called again this morning, spoke to someone different and she assured me I would be put on the schedule, so we'll see!
03/14/2011Provided by Citysearch -
After many web searches, quizzing friends and strangers we decided to try Mossy Oak for our fencing needs. Shane came out to take a look and measurements then submitted three designs for us to consider. We kept emailing and asking for changes and new quotes on these changes. He never seem to be upset and always supplied us with prompt replies even though I told him we were not in a hurry.
After a very long time we finally made up our mind as to what type of fence and layout we wanted. We ended up with three kinds of fence, wood privacy on one side, chain link in the back and fancy fence in the front (aluminum) with a cantilever gate that hangs and rolls on the top. One of their employees actually made the custom gate. They did an excellent job installing all of it.
The crew that did most of the instillation was very good, fast and friendly. Their gate person was a delight to work with as well. Their office person, Brandi was always courteous and friendly and communicated quickly with return emails.
Mossy Oak Fence will always be the company I call and recommend for any and all fencing needs. I need to mention that they installed free, a 5 foot gate to correct a problem I had not considered when I selected the area I wanted fenced on the back end of the yard.