I entered the hospital today, the volunteer at information asked for my name and where was I headed. when I told her she said I was not on the list. She advised I walk over to registration. I explained to the staff person that I was not on the list, and the Eco Room 911, did have me on their appointment schedule. She pulled up my info. and said that I was not on the registration list, she stated usually people are preregistered (over the phone) she also said that she noticed a note that someone had said they tried to contact me but I was not available - I never received a message regarding preregistering. I searched my phone log/msg and nada, so... Further the woman asked me if I had had a previous appointment which was rescheduled? I said yes, I was contacted by phone about 2 weeks ago, she replied, well someone on this end forgot to transfer your appointment - this is why you are not on the LIST. If staff carelessness occurs at the get-go what awaits me when I reach my destination? Careless staff reflects on the entire hospital. This is not the first time it has happened to me. It's an omen of things to come.
1400 Foothill Village DrAngels Camp, CA 95222
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