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Fax: (617) 628-7507

Payment method
all major credit cards
Neighborhood
Industrial Park
AKA

Pat's Auto Inc

Pat's Tow

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Reviews

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Overall
Do NOT bring your car here! I ...

Do NOT bring your car here! I trusted these people for years even though I suspected that they were a bit sloppy. I totally believed, however, that they were giving me good prices while they kept my old car running, which is what I wanted. That is, until now. Back in June they "fixed" my muffler/exhaust system and they charged me almost $300. After it recently started falling apart again, with a noise so loud the earth was shaking, and with the "check engine" light on, I went back. First they said a tune-up would take care of it but that they would check the exhaust system. When I picked up the car, after the shop had closed, I realized the earth-shaking noise was still there. Brought it back.. and, as I found out later, they put on some silly putty to "fix" their messy welding job from June. Of course, next day the "check engine" light was on again. Very frustrated by now, I had 2 different places take a look at the job Pat's did. They were both horrified with the level of sloppiness. One called it a Mickey-Mouse/backyard job! Pat's had used a clothes/wire hanger to hold the exhaust pipe and a hose clamp to hold the muffler. They had charged me $56 for, what I know now, is a $1 clamp, which, by the way, was the only "new" part they added. They left the exhaust full of holes and they knew it. They robbed me. Sad thing is that clearly they don't take pride in doing a good job nor do they care about losing customers. This family has had a financial empire in Somerville for decades. I wish I could give them zero stars.

customer7112

07/11/2012

Overall
Pats Auto Body does work that ...

Pats Auto Body does work that is poor quality and extremely sloppy. They scam customers into the shop with lower prices, but return your vehicle with repairs that aren't done correctly or smeared with adhesive and sealant. Their work is messy and the workmanship is poor. They also aren't willing to fix a job they did poorly and won't work with a customer who is dissatisfied.

aromanos

03/08/2010

Provided by Citysearch
Overall
Thank You

My family has been going to Pat's for about 60 years. They are reasonable and fair and great dealing with insurance companies. Thanks for all of your help.

villen02143

02/05/2010

Overall
F****N HACKS

WHAT A BUNCH OF F****G HACKS I WOULDNT LET THEM PUT AIR IN MY TIRE IF IT WAS FLAT SOME HOW THEY WOULD F**K IT UP NONE OF THE EMPLOYEES EVEN HAVE GREEN CARDS THEY FIXED MY CAR I MADE IT 30 FEET FROM THE BUILDING AND HAD TO PUSH IT BACK

kjenkins22

12/21/2009

Provided by Citysearch
Overall
Avoid at all costs

These are not good people. I brought my car in for minor, minor work. They gave me a reasonable estimate, but then, *without contacting me*, tripled the price. When I asked them about it (politely!) they said, ""Sorry, buddy. That's what it costs. If you want your car back you have to pay.""

Never, ever go there. They are complete scam artists.

Details

Phone: (617) 628-7500

Address: 161 Linwood St, Somerville, MA 02143

Website: http://www.patsauto.com

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