More Info

Fixing Today's Automobiles with Tomorrow's Technology

General Info
We use the best quality parts and fluids for your car. We are very choosey about the parts that go into your car. We want them to be as dependable and safe as possible. The oil filters we choose catch up to 45% more dirt than others. Our brake components help your car stop up to 20 feet shorter than other brands. We don't cut corners because it doesn't help your car's safety and dependability. We hire the best technicians. You can be sure that a highly expert technician is servicing and looking over your car at Bender's. Our technical staff includes ASE Certified and Master Technician that has the experience to do the job right the first time -- expertly. We use the right equipment. We make sure our technical staff has all the right tools and equipment to get the job done right and as fast as possible. Our equipment allows us to diagnose your car's difficulties correctly and quickly. We perform your services in-house. We have been building our company for almost 30 years and have accumulated all the right equipment and resources that allow us to do the work here. This ensures that our quality standards are the quality standards you get. We even have our own machine shop in-house -- very rare. We hire expert service advisors. They understand what you need and what your car needs. This is the starting point for your car's experience at our shop. We start it right so it gets done right. We stand behind our quality with a 2 year / 24,000 mile warranty. This says it all. This means we are so confident in our work that we can easily provide this long of a warranty. Most shops only warranty their work for a few months. We know our work is done right and this is how we say it.
Email
Brands
Acura, Armstrong, Audi, BF Goodrich, BMW, Buick, Cadillac, Chevrolet, Chrysler-Plymouth, Cooper Tire, Dodge, Dunlop Tire, Firestone, Ford, GMC, General Tire, Goodyear, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, Kia, Land Rover / Range Rover, Lexus, Lincoln-Mercury, Mazda, Mercedes-Benz, Michelin, Mitsubishi, Nissan, Oldsmobile, Pirelli, Pontiac, Porsche, Saab, Saturn, Subaru, Suzuki, Toyota, Uniroyal Tire, Volkswagen, Volvo
Payment method
check, master card, visa, all major credit cards, amex, cash, discover, financing available
Location
Located in historic Union Square, Somerville MA.
Neighborhood
Ward Two
Categories
Other Information

Certifications: ALSSA - Angie's List Super Service Award 2016, American Automobile Association, Somerville Journal Reader's Choice Award

Parking: Lot

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
TO
T O.

04/14/2015

Overall

Major Scam Shop here! Costs for repairs were nearly DOUBLE what they should be. The original manufacturer part was $130... from the MANUFACTURER! He charged $250 for a REMANUFACTURED!



AAA backed shop REFUSED to give the AAA discount! I was told that he "actually did an extra hour of work" and he would "have to add that to the bill" if I wanted the discount that I was entitled to!!!!



HUGE RIP OFF, DO NOT USE THIS SHOP! There are 50 others around that will not rip you off.

Swingline

05/21/2008

Provided by Citysearch
Overall
Overpriced!

Terrible! I used this company for a free oil change per a friend's recommendation. The standard oil change for them costs $34.95 (labor is $9.75 and parts are $25.50). I had an appointment for one morning and when they told me they were understaffed and that I'd have to wait a long time, I offered to come in the next day. While doing my oil change they came to me and asked if I wanted a new air filter and new cabin air filter. I have paid for air filter replacement at MANY other places in the past and I've also done it myself. It's simple. When they gave me my bill for $134.00 (!!!!) I was VERY shocked and upset. They charged me $77 for the air filters and $49.50 for LABOR. (Remember my oil change was free!) When I voiced my concerns about these prices over the phone the owner kept trying to tell me that they were fair and actually said to me, ""What the hell is wrong with you?"" and hung up on me! I will NEVER go here again.

nahallacm04

02/05/2008

Provided by Citysearch
Overall
Rip Off Artists

On January 7, 2008 my vehicle's windshield wipers simply stopped working. The motor was dead. It was a snowstorm so I had no choice to take it to a ""AAA Approved"" auto repair service near where my car broke down, in Somerville, MA.

When I arrived they told me that it would cost $49.00 just to look at my vehicle. Later that day they called me and said the wiper tranmission failed and it would cost over $350.00 to repair. I did not agree to them repairing my vehicle, paid the $49.00 and brought my car to a more local place on the South Shore, their mechanics told me that it was NOT the transmission and it was a simple readjustment that would cost me a mere $30.00!!!!!

Mike's is a rip off. I would not recommend anyone going there.

Details

Phone: (617) 623-1009

Address: 1 Union Sq, Somerville, MA 02143

Website: http://www.mikesauto.com

People Also Viewed