First Class all the way. From the moment we met "Kim", the receptionist to Phil the service manager to the sales people, everyone was great. The morning we came in for service, Kim had chocolate chip cookies and coffee ready for us. The waiting area was superb, very clean and comfortable. Highly recommend.
I'm in my 40s and have purchased a lot of cars in my lifetime. I recently purchased my second car from Somersworth Nissan, and I will never shop anywhere else. I looked around at several local dealers both time and ended up making the purchases there. The prices were competitive but what really stood out was the exceptional professionalism every step of the way. From sales, to finance, to the service department everyone was kind, honest and direct with me. Next time I won't bother shopping around. Thank you!
Terrible dealership.paid cash for a car a year ago and one year later it won't pass inspection!
I had an amazing experience with Key Auto in Somersworth... My salesperson was Wes, he was incredibly helpful helping me find the right car. I felt no pressure to be "put into a car" quickly. Wes worked with me to find the right car. I had credit problems in the past.. and financing was painless and reasonable. after a month i had a slight issue with my brakes.. instead of giving me the run around... they fixed it quickly and at no cost.. and were friendly the whole time...
No problems. Car i wanted. Friendly service. great price. Worked hard to get me 2.89% rate w/ OK credit rating.
This dealership had a car I wanted. Initially they wanted $2,000 over MSRP. They offered to sell for $1,000 over MSRP, I declined. I waited several weeks and eventually they offered to sell it for MSRP. I told them I would need somewhere in the NADA Average to Clean Trade in Value on my car, and gave them the details, info and VIN etc.. they said they would most likely be in that range on trade. When I brought it in, they were $3,000 below the bottom of the range, and $2,000 below NADA Rough Trade In, for a car that needed no work, has a clean carfax and no accidents. They wouldn't budge or compromise at all on the trade offer. I even offered to let it go for $1,000 below NADA Rough Trade In, and they still declined. Clearly they lied about a possible trade value to get me in the door and expected me to accept an unreasonable offer. I had other Hyundai Dealers offering me way more, and laughing at these guys for what they offered. Don't waste your time here, you will be treated like you don't know anything and robbed blind if you're not careful.