Roto-Rooter Plumbing & Water Cleanup
5375 Naiman Pkwy, Solon, OH 44139
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Mike #1258 was INCREDIBLE! Him and Mitch did an excellent job on replacing my stacks, they were SUPER empathetic to my situation and completely took care of my home. I have used Roto-Rooter before and would NEVER let any company do my plumbing. We truly do love you guys! Invoice 30-21010101
We had a clogged toilet and tried to clear it ourselves. When we were unsuccessful, we called Roto-Rooter to come out and look at it. The technician they sent was very knowledgeable and explained all our options. He did what we asked him to do and solved our issue. Would recommend service to others.
Vernon came out very promptly and gave me price up front (sink & toilet issue) and he never gave up on clearing clog in sink (which was a bear). He also made me aware of other issue which I am very grateful which he also installed a new toilet. The whole crew was awesome. I will definitely use them again if needed. I dealt with Justine on the phone (awesome). I am very very pleased with the work done.
I had water in my basement that ended up being due to a clogged sump drainage pipe. They were very helpful, professional, and gave me estimates in advance of all work performed. When all was said and done, they spent less time, and the work was successfully done for less than the original estimate.
Rene #1199 was great. He can and in took the time to explain to me what we need to do to fix the problem. He then gave me options to fit my budget. He was in and out quickly! I also love that they came out on a Sunday, for not extra charge! WOW! Will call them again for any problems I need fixed!
Everything about this service was good. Prompt arrival time, friendly and knowledgeable repair person, and most importantly he fixed my drain clog issue. In fact, it even fixed a long time gurgle in the drain which I just assumed was “normal” for that particular drain. I would certainly use them again.
06/12/2012Provided by Citysearch -
06/12/12 Roto-Rooters plumbers: Truly outstanding! My father just passed away June 1st and I'm still caring for my wheelchair confined mom. On top of everything going on, we developed a plumbing problem! Bryan Baker was courteous, professional and worked like lightening! He fixed the toilet and sink immediately. What a true blessing to have Bryan's expertise solve our plumbing issues, therby making our lives alot easier.Thank you Bryan and the team from Naiman Pkwy. Roto-Rooter!
05/06/2012Provided by Citysearch -
Our tub was draining water very slow until eventually it would not drain. We got the phonebook and called Roto-Rooter, the rep I spoke to was very professional and friendly i was given great help in setting up to get a plumber to come out. The plumber showed up within 20 minutes, he was very nice, helpful and friendly. Our plumbers name was Ishmell he unclogged the drain in no time. Ismell expalined everything he was doing and what some of the causes for the clog in the drain were. He gave us great advice on how to prevent the drains from clogging up again. With Ismell's advice we decided to go with the Pipe Shield, to prevent an issue like this to happen again. He explained out this Pipe Shield worked and told us how to use the Pipe Shield. This was a great experience he was in and out and fixed the problem in no time. Thank you Ismell and the Roto-Rooter company for being so well imformed, friendly and helpful.
Freakin' AMAZING!!!! Long story short... clogged main waste pipe, they came out quickly and worked diligently! The plumbers Randy and Mike were friendly, professional and very knowledgeable!! They did a great job informing us on what the problem was, what they were going to do to fix it, helped clean up, gave us tips to prevent future problems, and informed us of the guarantee! I definitely will use them again for future issues! -- Cleveland
04/23/2012Provided by Citysearch -
On a Sunday afternoon, my husband and I walked into our house and it smelled horrible! I went into the basement and saw that our main waste line had backed up, and there was waste spreading over the basement floor! Roto-Rooter was the first business that my husband called. Within minutes Randy(#7655) showed up and explained possibilities on what could have happened, and our possible options. Unfortunately I had to call my mother(who lives in south Florida) and ask to borrow the money but before she would, she wanted to speak with Randy. He took the time to patiently inform my mom on what was going on and the options. He was very friendly and professional. He contacted Mike(#1063) to get the machinery we need to get this clog out, and in no time Mike showed up. Even though my husband and I were freaking out, they helped us remain calm by letting us know exactly what was going to be done and executing it in a very timely manner. This horrifically smelly job was no problem what-so-ever these brave men!! :) After all was said and done, less than 2 hours since the service call, they cleaned up all their messes and even helped and gave good tips on cleaning the last bit up, and how to prevent it from happening again! Excellent job, I'm amazed at how good your men are compared to other businesses. They informed us about the guarantee and since we live in a house built in 1900, we will definitely call Roto-Rooter for any future problems
04/04/2012Provided by Citysearch -
I had a clogged sink and I called Roto-Rooter. John, the Plumber,came out within an hour of when I called. He unclogged the drain and gave me some good suggestions to keep it clog free. He was very friendly and knowledgeable. I would use him again for my plumbing needs. Cleveland, Ohio.