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Arco Comfort Air, LLC

Map & Directions
(5 Reviews)

5325 Naiman Pkwy, Solon, OH 44139

(216) 220-2566

OPEN NOW
Today: Open 24 Hours
63
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Whether you have a clogged toilet, broken air conditioning system, faulty water heater, or more, Arco Comfort Air can help you today. Since 1955, their technicians have been helping customers all throughout Greater Cleveland and Northeast Ohio with their HVAC needs. As a result, they have a comprehensive understanding of HVAC systems, fixtures, and appliances. Their technicians also offer 24/7 emergency services, so you can be sure that you are always in good hands. When you need effective and personalized HVAC services in Cleveland, they are the company to call. Contract them today for a free consultation and cost estimate. They will visit your home or place of business, thoroughly inspect your situation, and provide you with well-informed advice regarding your best options for moving forward. Their knowledgeable technicians will lay out all options that best fit your needs as well as your budget. Also, they offer a wide variety of financing options and have a package for budgets of every size. Call them today and find out why they are the number choice for HVAC and plumbing services for countless people living in Ohio.
BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Brands
Arco Aire
Payment method
check, amex, cash, all major credit cards, financing available, visa, mastercard, discover
Categories
Heating Equipment & Systems-Repairing, Air Conditioning Service & Repair, Furnaces-Heating, Furnace Repair & Cleaning, Plumbers, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Plumbing Contractors-Commercial & Industrial, Heat Pumps

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Reviews

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Steve W.

02/19/2018

Overall
Expertise
Professionalism
Promptness

Joe came out and quoted for a new heating and a/c system, I had questions and e-mailed him twice, no response, if that is how the company runs I don’t need the aggravation.

Donald E.

01/17/2018

Overall
Expertise
Professionalism
Promptness

VERY Experience technician. Answer all my questions and Im pleased with his installation of my new Toilet.

Melanie C.

07/24/2017

Overall
Expertise
Professionalism
Promptness

The Sales Manager Jim was great, cordial and professional, but the path to getting him was rocky at best. We made a service call *which we paid for* the guy took pictures and that was it- nobody ever followed up to do the repair! So after two weeks of waiting I called the office and "Paula" started arguing over what needed to be done with me! Against my better judgement, I called one more time- Arco is usually better than that - and low and behold, Jim was able to come out the same day. He was about an hour later than the office specified for me but it worked out fortunately.

Tracy J.

02/10/2017

Overall
Expertise
Professionalism
Promptness

Awful. Tech misdiagnosed a furnace problem on a very cold Friday evening and further advised me that the part he believed needed to be replaced could not be obtained in any way until Monday morning. In fact, the part could be obtained the next morning (I had to contact the local distributor on my own to find out). But, it turned out that the part wasn't the problem that needed fixing (I contacted a different contractor who correctly diagnosed the problem). When I contacted Arco's management to discuss the service errors, Jim, the operation's manager, was not at all apologetic regarding the technician's failure to diagnose the problem and offered a weak excuse as to why the representation that the part was not available until Monday was not a lie (notwithstanding that I had contacted the distributor and knew better). Given Jim's attitude and behavior, I believe the service experience I received reflects systemic problems with the organization.

Bethany P.

05/30/2015

Overall

Always a good honest experience with Arco! Jeff S. did an outstanding job and now we can enjoy a nice comfortable Summer! Thank you!!!

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