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Ak Kutz

Map & Directions
(1 Review)

43299 Kalifornsky Beach Rd Ste 3a, Soldotna, AK 99669

(907) 262-7444

CLOSED NOW
Today: 10:00 am - 6:00 pm
Tomorrow: 10:00 am - 4:00 pm
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Hours
Regular Hours

Category
Beauty Salons

Reviews

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Nonya B.

06/20/2015

Overall

Absolutely the worst salon experience of my life. Please read this! you'd hate to have this happen to you.



Asked to keep my length, she cut off half right off the bat anyway.



Asked for an all over dark mousy color to match my roots, ended up with half my hair bleached platinum blonde, the other half remained the brassy color it was with 4 inches of dark mousy roots showing. She told me the toner would even the rest out when i noticed she was only foiling some of the hair. There is no arguing with this lady either.



I asked her what condition she thought my hair was in when i arrived. She said it was one of the best she had ever seen. The last heat or chemicals it had seen was over a year before this. You dont grow your hair as long as mine was if you are damaging it, and i only wanted to even the color out so i could keep growing it.



It took her 3.5 hours to foil HALF my head. She was yacking with a coworker not paying attention most the time. When she went to cut it after the color, whole chunks were falling out, and she actually asked me if my hair usually "sheds" this bad as she was ripping through it with a plastic comb. Let me illustrate, she actually grabbed my head by the scalp with one hand, and just ripped a comb through the length of it with the other.



Of course the new blonde parts were beyond fried from their 4 hour soak in bleach, so almost all of the color treated parts broke off about 4" from my scalp within 3 days. Now my hair is about half as thick as it was before and pieces stick up everywhere. Im actually kind of glad she didnt listen to me about the all over color because if she had done as i asked, then left all of it in as long as she took to do it, i would have practically no hair right now.



I should probably mention that she still charged me for "all over highlights" at over double the cost i had originally agreed to than the "all over color" I had asked for. Even though she only did half the work.



Moving on to the cut. I brought in a picture of myself with the same haircut i had done at my previous salon every time i went in, and she told me my hair would not do that. I tried to explain that it was fairly simple to do, (literally just face framing layers) and she said she would try to approximate but that it 'wasnt possible'. The cut I walked out with was straight from the 80's feathered by the time she was done. Instead of a long layered cut with bangs, I ended up with pretty much a mullet.



So i walked in with waist long healthy but brass blond hair with dark roots. I wanted to even out my hair color and get my layers fixed. brought in pictures, pointed out the color in her own color book, Could not have been more simple.



I walked out with shoulder length hair, half platinum blonde, half brass with 5 inches of dark roots, with a near 80's style mullet, and so incredibly damaged that half of it would break off to a fuzz ball within 3 days. The damage is so bad that i am considering whether or not to get a pixie cut in order to start over. Yes ladies, that's how you can go from growing out waist length to a forced pixie cut in 5 hours.



For this experience, I was charged nearly $300. The original quote was "about $130".



If you want to pay double to get your hair cut by an aging woman who finds mullets flattering, and will do whatever the h** she wants anyway no matter what you say, then by all means. But I hope my sharing will prevent you from ever letting this salon near your hair. If I could rate -1000 stars i would.