CPR Cell Phone Repair Snellville
1708 Scenic Hwy N, Snellville, GA 30078
|Mon - Fri:|
Phone: (770) 985-1400
Wheelchair Accessible: Yes
We had an IPhone7 screen replaced. They replaced with a tinted screen. When we took it back to the store we were told that was the only screens you could get for the IPhone and if we wanted a clear screen we would have to take it to Apple. We called another repair shop who said this was not correct. We also called another CPR repair shop who confirmed this was not correct also. Both shops we called told us that they had heard complaints about this store from other customers.
My cell phone charge port was damaged and I took it to the CPR shop in Snellville, GA in October 2014. It was repaired and I was told the cause of the damage was the charge cord I was using, so I purchased a new cord that they recommended. Less than a month later my phone no longer would charge and I took it back to CPR and I was told that the charge port was, again, damaged. That the damage was done by the cord connecting the phone to the charger, which was the cord I purchased from them!! When I picked up the repaired phone I was again told that it was the charge cord that damaged the phone and I showed them the cord .... identical to the ones hanging on the wall next to the counter. The man behind the counter told me I must have "stuck something" into the charge port to cause the damage. This is ludicrous, he was rude and demeaning. I will NEVER use this repair service again. They do not guarantee their work and the man who owns the shop is rude.