Used Stone’s Limousine Service for a special Valentine’s Event for our husbands. We were very disappointed. The service was hired to bring our husbands to the location of our event, in which they were late arriving. The tardiness was excusable, however the following was not:The other wives and I were standing outside excited and waiting to see our husbands arrive in the limo, instead we see the driver, Johnny, running down the driveway toward us in the dark! Our first thought was that something had happened. Turns out, he dropped our husbands off at the top of the driveway and told them they had to walk down. He ran down ahead of them to get his payment. The location was equipped with a parking lot and a turnaround space, which had easily accommodated limos in the past. There was even a circular driveway for him to turn into and drive out. The agreement was to drive our husbands to the location, not to put them out on the street at the top of the driveway. On top of this, the husbands complained that Johnny drove poorly. On several occasions, they were bounced around in the back of the limo. When I called the following day to express my displeasure that our husbands were dropped off in the street and to find out why they were not driven down to the location, Johnny got loud and indignant. He also said that he gave them an explanation when he told them to get out which, according to the husbands, was untrue. I will not use this service again and would not recommend them. All that mattered to this owner/driver was that he got paid, not that his customers were satisfied. His service was poor and unacceptable and his response and attitude were uncaring and unprofessional.
1775 Pleasant Hill RdDuluth, GA 30096
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Worst service ever! We were dropped off 250 yards from our destination and had to walk! Seem he did not want to harm his car. We have used limo's in the same location before with no problems! Lots of space to turn around! He basically kicked us out of his car. Limo was rented by my wife for me and other couples husbands. Run from this man! Johnny was the driver!!! Absolutely pathetic!!!
We used Stone Lime Service on 9/27/14 for our 11th anniversary it was absolutely amazing!!! Johnny the owner was our driver and we had a blast he was very courteous, he took pictures of our party we had a total of 8 we had the Lincoln and we drove the to the Crab Boil for dinner and toured Atlanta and Buckhead. I cant wait to use him again
This was the worst limo service I have ever had in 25 years and I have had limo service at least 40 to 50 times from, New York, Wisconsin, Las Vegas, Virginia, Washington DC, Chicago but this service in Georgia by Stone Limo will not go in vain. We are determined to let the Better Business Bureau and Angie's List know that they are allow their names to be utilized by a company that represent such lousy customer service. From the start to finish our senior were treated with disrespect. The seniors were not allowed to get into the limo until the driver had all the money in full no doubt he was going to be paid and promptly because we are parents had already spent a from $500 to $1500 on our seniors attire which meant quite frankly we could afford the $800 for such a lousy limo service. The driver literally shouted at our six children because the said they do no let the privacy screen up. Afterwards, the parents said that is neither in the policy nor in the contract that the privacy screen cannot be let up. The driver proceeded to shout at the parents when me as a parent asked him not to raise his voice at our children he proceeded to speak in a disrespectful tone. Nevertheless, the Better Business Bureau and Angie's List and who ever I can find on the Internet will know about the service this company provided. Lastly, when the driver driven our seniors to their destination the driver called the owner Johnny Ola, and informed us that he would not be bringing our children back to Snellville, I had to actually threatened the owner to make sure he bought our daughter back to Snellville in the time we paid for.