What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
151 Heritage Park Dr Ste 101Murfreesboro, TN 37129
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On File With The BBBCottontown, TN 37048
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Four tips for keeping yourself and your vehicle safe while you wait.
Phishing scams are getting more sophisticated, but there are ways to tell before you click that link.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Phillip, Thanks for all you did, This case put you through some hell, your professionalism, attitude, But the biggest thing is you were a friend & made this a lot easier & kept the issues to a minimum.Your compassion for your clients is a major asset, if I or anyone I know needs a great lawyer you hear from us.Blessings my friendThe Drummer
This place is my NEW SHOP!! I had spent over $600 in less than 5 weeks at two other shops when having issues with my Kia and STILL had the same ignition and stalling problems. Awesome Automotive not only found the real problems but did the work in record time at a great price. They got ALL my future business.
Hurrying to get into work in the rain, I locked my keys in my husband's truck. Gold Street Towing was sent by my roadside assistance plan. Even though the weather was bad, Wade arrived before the estimated time. He was very professional, courteous and understanding of my error. Wade unlocked the car and brought the keys into my office in just a few minutes. Thank you!
This office handled my last need for an attorney and I wouldn't hesitate to use them again. The staff is friendly and follows up.
Attorney George is very personable and helps you feel at ease with the legal process. He represents his clients in a professional manner. His assistant Missy is awesome too!
Customer service sucks. But wanted to give them a try and now wish i didn't. they did a crappy job. I do not recommend sos. They love telling you they have a A+ on BBB, But who the hell uses BBB any more lol
Gold Street Automotive may have been worthy of 5 stars a while back, but not any longer in my opinion. I took my Impala in for repairs about a month ago for it dieing in traffic suddenly with no warnings. After fixing my coolant system, they could not say if that was the problem or not. They did say however to bring it back in a week if that did not solve the issues. In less than 48 hours my car nearly full on died while driving on I-24!! I was so angry. Took it elsewhere, and found out it was really a major oil leak hitting the manifold that could have caused my car to go up in flames with me in it. WHAT!!! I will never use this place again and will warn everyone I know to AVOID Gold Street.
I was involved in a multi car accident on I24 and had no one to come pick me up. I was relieved to see there was a woman in the tow truck with the driver and they offered to take me to Walmart to meet my ride. I highly recommend this company. They were very helpful and polite.
Yes, highly recommend, providing great service
So, I just wanted to say that I have never been happier with the service from A to Z Automotive Inc. I am pretty ignorant when it comes to the inner workings of a car, and I always worry that I'm going to get screwed when a problem arises. This was definitely not the case with the folks here. The staff was extremely helpful and friendly, and took my lack of knowledge in stride. I was treated as a valued customer, not a rube, and the vehicle was fixed quickly, efficiently, and inexpensively. I would recommend them to anyone, and indeed I am. If you live in the Smyrna area (or even outside the area for that matter!) you'd be doing yourself a disservice by not taking your car/truck here. They bent over backwards for me and their business stands as a shining example of what a quality establishment should be. I was also informed that they are involved in community programs like the Boys and Girls Club, which really shows how much they care about the people around them. On a scale of one to 10, these guys and gals crank it up to 11!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.