I recently had the pleasure of renting a vehicle from Enterprise located in Smyrna the staff was friendly and extremely accommodating I really felt valued as a consumer which is rare to find I would recommend this location to anyone in need of a rental car it feels like family atmosphere and they really go out there way to be professional and polite
I just don't give 5 stars..I really have no complaints other than that the rental could have been cleaned better between rentals..otherwise, customer service was great, Greg was awesome and friendly. The rental process went smoothly from acquisition to return. I'd recommend and would rent again.
I recently rented a car from the Enterprise in Smyrna Tennessee. I was advised to park my car around back as I was pulling my car into the spot one of the girls that washes cars quickly pulled her car into the spot that I had already begun navigating into. When I complained to the supervisor he offered for me to park my car in a spot that was literally a half a block away. I was so outraged that he did not instruct the worker to simply move the company vehicle to accommodate a customer. And on top of all of that when I return the vehicle I accidentally left my gas can in the trunk of the car I returned and they stole it telling me they couldn't find it.