Put our trash out Sunday. Was to be picked up Monday. It wasn't. I've called every single day and was told it would be picked up that day by 6. It is now FRIDAY! It still has not been picked up. Now going into a 3 day weekend. We have already run out of room.When I get upset, customer servce asks, "Have you had this problem in the past?" Like they just can't understand why I am mad. Ask your neighbors what company they use and go with the same. Not this one!
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I…
10. AW Waste
Serving the Smyrna Area.
From Business: Trash Container Rental, Dumpster Rental, Waste Management, Advanced Disposal Services, Port-O-Let, Porta Potty, Construction Dumpster, Roll Off Containers, and Ro…
Horrable HORRABLE HORRABLE. I signed up for service 3 weeks ago with a start dated two weeks ago. AS of yet my trash has not been picked up ONCE. They clearly have the right address because they dropped off the trash bin but they can not mannage to get the trucks here. All week I have been on the phone with opporators saying they had sent the trucks back out, YET THEY NEVER COME. This company is 100% incompetent. The drivers do whatever they want and skip what ever house they choose and nothing is done. I have trash piling up and I am contacting the BBB on Monday to file a complaint. I signed up thinking this was the same company most of my neighbors have Waste industries. Only to discover it was a different company Waste Management, and of the many trash companies that serve our neighborhood of over 1000 homes in unincorporated cobb, almost no one uses this company. I have to drive several blocks to find another person who uses this company. In this neighborhood with TONS of competition for trash services, No company lasts long if they can not provide a reputable service. This company clearly can not. Do your self a favor and contract with one of the many other companies and NOT WM.