4480 S Cobb Dr SE Ste Q, Smyrna, GA 30080
|Mon - Fri:|
Parking: Free, Private
Bike Parking: Yes
Price Range : Average
Wheelchair Accessible: Yes
By Appointment Only: No
08/18/2010Provided by Citysearch -
It’s not often that I write a review. And it’s even rarer still for me to review a place to compliment the front desk staff. You only need to come to Top Nails a few times to really understand why. I won’t waste my breath rehashing the quality of their work. I also won’t waste your time describing their obssesive-compulsive sanitation practices. There’s plenty of reviews about that already. But there will never be enough reviews for Long or Angela. They are, without any hesitation, the hardest working and most accommodating set of managers I have ever seen. They are always whizzing around, whether it’s greeting new arrivals, getting the phones, cleaning, answering questions, or watching over their staff’s work among a myriad of other chores. It’s not a mad house because of those two. No matter how busy it gets (and it gets insanely busy), they always manage to have everything in order. And let’s talk about their patience, shall we? They have bent over backwards, forwards and sideways for the most ridiculous, rude and undeserving customers. If it were me, the military will have to intervene. Forget the customer is always right. Angela is very sweet. Long is very funny. Without them, it’s still a great experience. But with them here, it’s becomes an extraordinary experience. It’s nice to have someone who have your best interest in mind. At Top Nails, you have two.
12/29/2007Provided by Citysearch -
I visited this salon after reading all the reviews about the salon online. To be honest, I was skeptical at all the positive reviews. But after treating myself here, it WOW-ed me. I was treated with very friendly attitudes that felt like they were GENUINELY glad to service me. The decor is very upscale and professional - not your typical spa decorations. It's a breath of fresh air.
Don't take my word for it. Come and experience it for yourself, unless you're one of the people whom I have purchased over $300 in gift certificates for Christmas. Then you have no choice. *laughs* I intend to refer as many people as I can because it's the only way to force other nail salons to start to provide something more than just average nail services.
11/22/2007Provided by Citysearch -
I just had a manicure and pedicure done here the night before Thanksgiving and I am floored by the exceptional service I received. This salon's atmosphere and service rival any 5-star spa from New York that I frequent. Everyone from the manager down to the technician took time to talk and service me (AND MY DAUGHTER) as if they had all the time in world. Mind you that this is the day before Thanksgiving and the salon is full. With this kind of service, I am willing to pay 3x the price that they're charging.
When I am in Atlanta, this is my salon of choice.
10/31/2007Provided by Citysearch -
Coming to this nail salon is like coming to your girlfriend's sleepover party. It's so fun and friendly in there. The workers there obviously enjoy each other and are thrilled to entertain you. You don't feel awkward making special requests and often they (especially the manager) anticipate your needs before you even know. They really pay attention to the little details. I am a stickler for attention to details and they really impress me. While getting a spa pedicure, I was shifting in my seat trying to ask a question and the manager happen to walk by and immediately stopped what he was doing to ask if he could offer any assistance. When I said no need, he took a quick look around my area and tidied up my fallen purse and even cleaned my shoulder because of stray pieces of cotton from my eyebrow wax.
The first time I came to the salon, it was raining really hard and I had forgotten to roll up my window. He saw it and informed me. Unfortunately I was getting my feet done at the time. He voluntarily asked me for my keys and proceeded to run out in his chic, formal attire to roll up my windows and even drove the car to the front entrance! He came in dripping wet and even laughed. He didn't make me feel awkward at all. I gave him a $20 tip later on and he refused it!!! He even insisted after I pushed it on him THREE times. I am flatly impressed. This salon has my business for life as far as I am concerned.
10/06/2007Provided by Citysearch -
I have been getting fake nails and pedicures for over 15 years and this place is by far the most unique experience ever. The atmosphere is very modern and luxurious. It's clean and sanitary. You wouldn't have guessed that it's in a strip mall. Customer service is out of this world.
It is one of the cheapest places around. You are getting 5-star resort quality service and ambiance for the price of a hole in the wall salon. The owner and the general managers are attentive to your every needs. You'll be hard pressed to find anything like it in Atlanta, or anywhere else for that matter.