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Hours

Regular Hours

Payment method
master card
Neighborhood
Hauppauge
AKA

Smithtown Laundromat & Cleaner

Categories
Dry Cleaners & Laundries, Coin Operated Washers & Dryers, Laundromats

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irisheyez1985

12/11/2010

Overall
WORST CUSTOMER SERVICE EVER!!

NEVER will I go here AGAIN! The manager will be getting a phone call from me on Monday as well as the better business bureau.



As soon as I open the door with my laundry, the attendant was pushing me out of it.

With 3 hours left til closing...he said "c'mon lets go we are closing in 3 hours" as he pulled me and my cart through the door.



Then I asked how much detergent to use in the super wash and he didnt know and was upset i had to ask another customer



Next, I had a comforter that had ripped in the wash. While contemplating whether i should bring it home and fix it, the same attendant just took it out of my cart without asking and said. "This isn't worth keeping- i'll get rid of it for you" and walked it out to the dumpster or his own car!



(It gets better) The dryers were taking forever. While he was cleaning the vents, i asked him if he could clean out my dryers as well. His response? A stern "NO! WHAT DO I NEED TO DO THAT FOR?!? YOU LOSE SOMETHING?!?" and walked away. Only to walk back to us and demand me to stand up, come over to the dryer and look inside to see if it was dirty!!!



My father told him to back off and leave us alone, but the attendant continued to have a verbal altercation standing face to face with my father as if challenging him.



An unbelievable night I will be reminded of when i step foot into a laundromat.

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