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General Info
Serving Washington County & Vicinity - Over 19 Years Experience - Quality Work, Reasonable Rates Guaranteed - Complete Plumbing Service
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (262) 629-1445

Brands
water
AKA

Wilkes Plumbing, Inc.

Categories
Plumbers, Water Heater Repair, Heating Contractors & Specialties, Water Softening & Conditioning Equipment & Service, Water Treatment Equipment-Service & Supplies, Plumbing, Drains & Sewer Consultants, Furnaces-Heating, Air Conditioning Contractors & Systems, Radiators-Heating Sales, Service & Supplies

COUPONS & DEALS

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Reviews

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C W.

12/14/2016

Overall
Professionalism

I talked with the owners wife who handles sales and pricing.I set an appointment to meet the owner.At that time we had questions as to what the itemized cost of things were and what the cost of the alternative option would be.Things seemed off because she could never give a straight answer.She would never tell me the cost of the original options and would never tell me the actual cost of the alternative.She would only give me estimated additional cost over the estimate.She told me she did not know the prices which was understandable.She claimed she would email me the prices of everything the next day.She emailed me a list and again it was only composed of price differences.The price difference was reasonable and despite my frustration I agreed that we would pay the additional.They were scheduled to start working a week after.The day they started I received an email claiming that the total price had increase.It was substantially higher.I called the owners wife and questioned the email.I wasnt happy.She had told me that the prices was higher because the changes were based off of the building plans and not the estimate.The building plans were designed to have a walk in shower and a tub.She said the price was based off the house having a modular shower/tub combo.Shower and tub would be extra.The home design never had a modular unit and was designed to have a shower+tub.She had based the allowance off of the generic price she regularly charges the builder.None of this would have happened if she would have originally provided the information I had requested. I told her it wasnt feasible.She said they had already started. I was irate. I told her stop until costs were reviewed.I went to the house and plumbers were working.I walked in and an older man confronted me and started yelling and got in my face saying"if you ever talk to my wife like that again you'll regret it."It turned into a big fight.I left because I was concerned for my safety.I still was forced to pay extra.

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