What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
There are several important decisions you'll have to make amidst any construction project. One of them is how to supply heat and a…
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BEWARE. Go elsewhere or get it in writing. We called to get a well pump replaced. Our pump was working but not properly. The job took an hour but he charged us for 2 people for 2 hours. Total lie and it certainly doesn't take two people to replace a well pump to start with. The owner didn't know what he was doing as he didn't plumb in a fitting to prime the pump. They also didn't have tools they needed when he showed up. In the end we were charged nearly double for the cost of the pump, crazy inflated prices for PVC misc items, 45% for overhead, and 20% for Profit. $1500 for an hours work and a $350 well pump. This company is dishonest and will rape an unsuspecting customer. In the end the pump didn't have good pressure and we will have to get it redone. We tried to negotiate the bill to a reasonable amount and the owner is unwilling to be reasonable. He also took our old pump that was running..... we had to call and demand he bring it back since it was not his property.
this guy came over at 6pm .....he was the only one to answer the phone and not a machine......he treated us GREAT!!! and was very fair.....He also put the unit in that nite(he new we needed A/C badly."GREAT EXPERIENCE" This guy is a ALLSTAR !!!
I have home warranty and this. Implant was. Hoses to make the repairs. The person Michael was very unprofessional. He put me off for two weeks claiming that he was waiting for the part to come in with promises to call and let me know one way or the other which he never did. I finally called the warranty company back and requested that they send someone else and when they contacted this Michael person his reason for not making the repair is he was waiting for me to furnish him with the appliance model number. Such a joke! and a waist of my time!
Mr. Owens is an honest general contractor and builds quality homes/commercial buildings. I recommend his company highly.
John and his team redid our entire existing AC system in our home a few years ago. Since then, we have had our unit maintained by John, and I have to say, having worked for a big company that does work of this kind, it is very rare to work directly with someone who completely understands how things work inside and out. Any time an issue has come up (we had a power surge fry some elements of our unit), John has been able to find the cause and fix the problem. I wouldn't hesitate to hire him again.
Initially I was impressed that John came to our rescue on Mardi Gras weekend but when the temporary fix burst at 0530 on Sunday morning I should have cut my losses then. It took more than 3 weeks for our shower to be able to be used again. Now here I am 7+ months later just discovering that the shower drain that was leaking and lead to our original problem has continued to leak all these months. When I called John, he didn't seem to care. So I have a new plumber and spending more $$$ for a poor job.
I spoke with John about my hot water heater on Monday right before closing time, I got an appointment immediately for Tues at 9am. I can't say enough about John he was on time not a minute late and very pleasant. Came in got the job done within 30 mins cleaned up and job well done. I would recommend this company and if I need any repairs done John is on speed dial.
I have been using Beau's for a number of years but recently Beau's came to a home I recently purchased and installed a new AC unit. Beau's tolerated a lot from my lender but hung in there. They had to wait for 32 days to receive their pay from the installation of my unit and never did they complain or threaten to take the unit back. Beau's came out of pocket to purchase the unit I needed and waited patiently for their pay and for this I am extremely thankful. It's very hard to find honest, hard working businessmen who's out to help the public and not take advantage of the little people. I can honestly say, Beau's has obtained a customer for life. My ac/heating unit is running great and I recommend Beau's highly to anyone looking for an honest business to use for their AC/Heating problems.
Our A/C condenser fan blade broke (one blade), and I called Benfatti. They were nice and pleasant to deal with. Their price, however, seemed steep. Quote to replace fan blade was $450, not including the $94 service charge. Part of the service charge would be deducted if I had them repair it, leaving me paying $25 diagnostics charge, for a total of $475. I went to Johnstone Supply and bought the fan blade for $40 and did it myself.
Very reasonable, honest, and knew what he was doing. I would refer him to my mama...
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.