NEVER call these people!! Dishonest and extremely rude. They promised one time and then another and then we were told they never received a work orde!!
Serving the Slidell Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
NEVER call these people!! They are dishonest and we're extremely rude. We called and we were told they would be there in 45 minute. After an hour they said another twenty. Then another call and they said we weren't even scheduled and that they never got a work order. Very belligerent!! I wish I had read the reviews ahead of time.
Terrible !! got them thru AT&T Roadside Assistance and waited more than 3 hours - every call for an update got me either No Answer, Hangup, a different number to call (in another STATE!) and twice was told "20 minutes" Don't rely on them to be truthful with times. If they had just said "we won't be there for 3 hours" I would have found another solution.
DO NOT AGREE TO ZIPPY'S IF YOUR ROADSIDE ASSISTANCE PROVIDER OFFERS THEM!! if I could give NO stars I would. First day of a new job, car won't start - call for help thru AT&T roadside assistance (not a free service) and was told less than an hour. Stressful but ok - a little over an hour later I called the local (sort of) number AT&T had given me for the provider Zippy's and after 1 no answer and 1 hangup, they said, "uh....20 minutes" - 45 minutes later I called AGAIN and the guy gives me a number to call in MISSISSIPPI!!! Outraged, I call the Mississippi number and he says, "20 minutes" - 45 minutes later I call for status and get no answer again!! The guy who FINALLY showed up after 3 1/2 hours was pleasant enough but still - NEVER NEVER NEVER agree to Zippy's being your rescue service - I can only imagine if I'd been alone at night on the side of the road........
This guy's driver moved a car for us one night. Next day 5 detectives show up saying it was reported stolen...I asked what is going on?? And who said that (I had a good idea) and one of the Detectives told me "the wrecker driver last night called it" and I was already pretty sure that was the case as who else would do that? The owner?? My friend?? Why? We can only guess that it was jealousy, as the car was worth more than that loser probably makes in a year. Cops left. I called owner up and he denied it, denied it.....the cop showed me the report "are you calling me and the detective liars?" What, he made the report up? So if you want a wrecker service that has drivers that for some reason are more interested in you and your life and property than actually towing your vehicle then this is the service for you. Oh, the driver...he still hauls tail when he sees any of us. Why? What's the problem? But wait. I just found out the driver in question is "no longer with us" as they say...huh..well, all I can say is it might explain a little, as when confronted with mounds of evidence what he did we were still met with denial after denial. If you can read between the lines you will understand. Did that have something to do with it? Can't see how but you never know. Couple of theories in my head. He just had to admit it and that would have been enough but when people are in such denial about other things about a person, it leads them to be blinded by truth.
This business is now under new ownership as TNT Towing LLC. Please find us on Facebook or call 985-960-3494.
Zippy....not so much. Waited on the guy for TWO HOURS after making a AAA request. Then when he finally called us to say he was on his way he got rude with me because I'd already cancelled the call with AAA. Horrible customer service! Not even so much as an apology for leaving me on the side of the road for two hours. I'll never use them.
The technician arrived very quickly and was very polite. He really defused the start of a stressful day����
Skip them - unprofessional, unreliable, impossible to contact. Made arrangements to have them tow something across town, but they never showed up. Completely ignored multiple calls to mobile and office phone. I had people lined up to help with the move and I was left scrambling to find a replacement company - difficult to do on a weekend. I finally got through to the company by using another phone number during the week to complain and to inquire why they left me like that. Totally got blown off by the owners family member and told me to just call her dad on his cell phone again. This led no where of course after at least 3 more calls. Never did find out why they just blew me off. Any sort of courtesy call or explanation would have been the stand up thing to do. All call attempts back to the main number led straight to unanswered voicemails. Seems lille small Mom & Pop operation to me. Shameful.