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Category
Fishing Supplies

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lvnlifeinaz

09/19/2013

Overall

I would think twice before ordering from this place if you live in a hot climate. We fished in Sitka, AK and Absolute Fresh Seafoods packaged and shipped our catch to Phoenix, Arizona. When the FedEx delivery person dropped the package on our doorstep at 2 PM in 106 degree heat, they did not ring the doorbell. We were home all day, awaiting the package, but obviously in 106 degree heat, we did not leave the door open. We were not informed what time the package would be delivered but checked the porch several times that day. However, we unfortunately did not find the package until 4:30. By that time, most of the fish had thawed.



When we attempted to file a claim with FedEx, they informed us that the sender (Absolute Fresh Seafoods) requested no claims to be filed by the receiver. After much discussion with Absolute Fresh Seafoods, they reluctantly filed a claim with FedEx. We know Absolute Fresh Seafoods followed through with the claim to Fedex because we got a claim number, however, because of the contract they have with Fedex, Fedex refused to discuss the claim with us. We have heard nothing from Absolute Fresh Seafoods and they are not returning our calls.



There are many places in Alaska that ship seafood. Choose one of them and NOT Absolute Fresh Seafoods, unless you want to eat all your seafood when it arrives.