We were very displeased and frustrated with the service from SD furniture mart and we will not be going back to purchase anything from them again. We ordered a bedroom set during Black Friday sale and were billed a couple days after. The bedroom set was on clearance but we were told they had everything in stock to ship the product to us. After numerous calls and promises of delivery before Christmas, We did not receive the furniture until January 4th. When it arrived, the bed set drawers were broken so they sent a maintenance guy about a month later to come fix it. The maintenance guy could not fix it, so they called us and told us they would need to pick up the whole set and give us store credit to pick out a new set and they would give us 30 days to do this. I called to talk to the manager and he didn’t give me any options on discounted bedroom sets or did not apologize for our hassle with this set. They offered to give us $100 off of the current condition of the broken set we received, but from the trouble and frustrations we had been through, I felt like that was not a great offer and was terrible service. Needless to say, SD Furniture Mart or the Maintenance guy was unable to fix the drawers, but my husband was able to so they did not put much effort into that either.
8700 Sovereign RowDallas, TX 75247
From Business: Patio Furniture Repair Services, Custom Outdoor Patio Furniture Cushions, Replacement Slings for Patio Chairs and Chaises, Custom Sewing Services, Outdoor Drapes, Outdoor Pillows, Vinyl Strapping, Patio Furniture Parts