I called to reserve a room tonight and had the best customer service I've had in years. Thank you God bless
3218 Jackson StSioux City, IA 51104
I am currently staying at this "hotel", but am looking for alternative lodging. The rooms are fairly clean, but the internet NEVER works in-room, the HBO has not worked since I've been here...3 weeks, the washing machine was out the first week I was here, and is now out of service AGAIN.....Can't wait to get out of here...
I would give this place a rating of 0 if I could. I attempted to rent a room tonight with them for a homeless person, with in the city of Sioux City IA. They ran my card from over the phone, when the person had not arrived by midnight the chick at the desk decided to take it upon herself to cancel the reservation and close the reservation without notifying the person or I, then when he arrived because she had closed out the reservation, she attempted to rerun my card, but since my card only has X amount of $, the card wouldnt run again, so now they are refusing to ever rent to us again. This is HUGELY POOR MANAGEMENT AND EVERYONE NEEDS TO WATCH OUT AS THIS SAMEPOOR MANAGEMENT OWNS RENTAL HOUSING IN SC~!!!!
I went here and I called for a room ahead of time and they said they had plenty of rooms, and the lady didn't have time to book me one. When I got there she gave away my room, and we had to go upstairs and I ordered Internet, we had to switch 4 rooms and we still had no Internet, she said for us to leave and to find a different hotel.
Excellent Service.!!!!! Rooms clean!!!
Place is outdated, once you enter the lobby,it looks dirty looks like it hasn't been gone over with a duster since the carter admin, lots of light fixtures don't work. locks on most of the rooms broken, a/c and heating fans not blowing in most of the rooms (went through 3 rooms before they found one that is working).