Herbert & Sons Electric
2828 Cochran St # 170, Simi Valley, CA 93065
(805) 522-1500Add Hours
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02/25/2008Provided by Citysearch -
Ok first of all I dont understand why they have 1 1/2 stars when the only other reviews is posative. I needed to do my part to change that. They deserve 5 stars for sure.
SO, on to my review...
Its harder and harder to find family owned businesses these days. Big box stores and giant corporations are taking over everything. What's the result? Employees that dont care about the work they are doing and or crappy customer service. Thats why I loved finding Herbert and Sons and why I want to tell everyone about them.
They are a family owned and operated company that gave me great service. They care about the quality of their work and it shows. I was on the phone with Rocky several times and he was always very polite and helpful. They were extremely professional and showed up in a uniform. Imagine that... Not having the feeling of letting some random person in your house but an actual professional coming to do a good quality job. They were polite an had a pricing sheet that made sense. All pricing was explained ahead of time. Its hard to try and find any sort of contractor especially after hearing so many stories about how women are often overcharged for services. I never felt as though I was getting cheated. I never felt like I was pushed into an up-sell. They are extremely knowledgeable and were able to answer any questions I had. I've had contractors come and leave a mess at my house too. Dare I say the place was cleaner after they left then when they arrived! ha! Too bad they dont offer maid service. Anyhow, I would definitely use them again for any future electrical job I need.
What's great is that they have a website too. I love being able to take a sneak peak at a company online first. It feels less random then picking out of a phone book.