DCH Toyota of Simi Valley
2380 1st St, Simi Valley, CA 93065
Sales Number: (888) 687-0404
: (888) 621-5091
Price Range : Average
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Face to face service was good. However, the mechanic left his/her drink in the car and trying to get to my service tech on the phone took 2 calls; the 1st call forwarded me 2-3 times and I ended up with an answering machine. The service tech was fine once I found him.
Made an appointment 1 week out for a simple oil change. Figured it would take about an hour max. They told me a couple hours.. I decided to wait instead of shuttle. Checked two hours later and have not even started. In the mean time the service writers seemed stressed and arguing with a customer. WOW.. Next time Oxnard or Jiffy Lube.. On top of that when they brought it out after they had not put on the tire pressure caps